The Churchill Bar & Terrace - Hyatt Regency London

Bewertungen für The Churchill Bar & Terrace - Hyatt Regency London von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   London1 Bewertung

   5.0

   Besucht am 7. Dezember 2017

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Amazing dinner！
   

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2. M

   Mezo

   London4 Bewertungen

   5.0

   Besucht am 14. Februar 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Fantastic experience each time we go there. Very cosy, nice service! One of favorite places in london to chill in good ambiance. Always nice crowd.
   

   The Churchill Bar & Terrace - Hyatt Regency LondonBeantwortet am 17. Februar 2025

   Dear Mezo, Thank you very much for taking the time to leave your review to share your recent experience with us. We are glad to know that you enjoy the service and ambience. I will share your comments and good words with the rest of the service team. We hope to see you again. Best regards, Fabio Biasibetti F&B Manager
   

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3. J

   Jason VIP

   Phoenix45 Bewertungen

   3.0

   Besucht am 12. Oktober 2024

   1. Gesamt 3
   2. Essen 3
   3. Service 3
   4. Ambiente 4

   Over priced. Better value elsewhere. Cool looking.
   

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4. RP

   RobinP

   San Francisco20 Bewertungen

   1.0

   Besucht am 19. Juli 2024

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   Terrible overpriced for what they provide. A cigar I regularly purchase for $12US was $65 pounds. All alcohol was also terribly overpriced. Just go to a neighborhood pub instead.
   

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5. r

   rakibuli

   London36 Bewertungen

   5.0

   Besucht am 25. November 2022

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Love it. Coming again next week
   

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6. ML

   MartinL

   Central Coast34 Bewertungen

   5.0

   Besucht am 5. November 2022

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Great food and service
   

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7. A

   Andes

   London5 Bewertungen

   1.0

   Besucht am 29. Oktober 2022

   1. Gesamt 1
   2. Essen 2
   3. Service 1
   4. Ambiente 1

   Very poor service. It was brother and sister-in-laws wedding anniversary but staff did not mention this when we arrived (despite saying this when I booked table) and then waitress kept on forgetting our drinking order and did not apologise when raised with her and a staff member and blamed it on being busy, when the reality was that there were only a handful of people in the bar! Given the prices (which i don't mind of the service is decent) you expect more from the staff and therefore I felt unable to leave a tip which is usual for me but I was embarrassed as I had spoken so highly of the bar to my brother and his wife, and felt let down. Sorry but I cant see myself returning anytime soon...
   

   The Churchill Bar & Terrace - Hyatt Regency LondonBeantwortet am 15. November 2022

   Dear Andes, Thank you for visiting with us and taking your time to share the feedback about your experience . I’m sorry to hear that you have been disappointed by the Churchill bar Team. Please allow me to express my apologies for the inconveniences you experienced while visiting us .We have noted your comments and shall be sharing these with Team and establish the necessary measures to avoid similar situations. Thank you once again for feedback in order for us to further improve our services.
   

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8. RW

   RobertW

   London18 Bewertungen

   5.0

   Besucht am 15. Oktober 2022

   1. Gesamt 5
   2. Essen 4
   3. Service 5
   4. Ambiente 4

   What made the night was the service by Costas Kostas, very attentive and really humble in looking after us. You can see he was serving everyone with the same positive attitude to make everyone feel welcome. Some of the other guys had the judgemental persona in them, trying to make us spend more. You sense it in the way they speak to you. 6 stars for Costas! The others... Well, maybe they had a bad day or generally are like that.
   

   The Churchill Bar & Terrace - Hyatt Regency LondonBeantwortet am 19. Oktober 2022

   Dear RoberW, Thank you for sharing your exceptional experience and kind words .I shall be sharing with the team members your kind comments. I am confident these shall further motivate and guide them in their efforts to exceed guest’s expectations. On behalf of our entire team thank you once again and looking forward to welcome you back in the near future.
   

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9. RU

   RupenU

   London2 Bewertungen

   5.0

   Besucht am 17. September 2022

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Went there to celebrate my birthday it was amazing thank you to Roberto for the great advice and awesome service
   

   The Churchill Bar & Terrace - Hyatt Regency LondonBeantwortet am 27. September 2022

   Good afternoon, Thank you very much for taking the time to leave a feedback about your recent dining experience. We are grateful for your kind words. We shall be sharing with the team members your comments. I am confident these shall further motivate and guide them in their efforts to exceed guest’s expectations. Our efforts will be always to exceed your expectations at all times. On behalf of our entire team, we looking forward to welcome you in our restaurant again in the near future.
   

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10. GD

    GeorgeD

    London3 Bewertungen

    1.0

    Besucht am 27. August 2022

    1. Gesamt 1
    2. Essen 1
    3. Service 1
    4. Ambiente 2

    Poor service. Low options in food menu. Is declining in overall performance.
    

    The Churchill Bar & Terrace - Hyatt Regency LondonBeantwortet am 27. September 2022

    Good afternoon,I’m very sorry to hear that you have been disappointed by the Churchill bar Team. Kindly accept my sincere apologies for the shortfall of the services, I hope this experience didnt deter you to visit us again.We are looking forward to welcome you back again and we would make every effort to demonstrate to you the levels of service we truly aspire to. Kind Regards, The Churchill bar team
    

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