West Texas Chophouse - Airway

Bewertungen für West Texas Chophouse - Airway von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. S

   Sharon VIP

   Phoenix47 Bewertungen

   5.0

   Hat das Restaurant heute besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Food is outstanding. My coworkers and I enjoy this upscale restaurant when we come to El Paso. Fantastic!
   

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2. A

   Andrea

   El Paso1 Bewertung

   5.0

   Vor 4 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   We finally were able to visit West Texas Chop House. We took my husband for his birthday and we couldn't be more pleased with the food but also the service we received! The experience was very impressive. Thank you very much and we will definitely be coming back for more celebrations!
   

   West Texas Chophouse - AirwayVor 3 Tagen geantwortet

   Hi Andrea! Thank you for your wonderful review of West Texas Chophouse! We’re thrilled to hear that you and your husband had a fantastic experience celebrating his birthday with us. It’s great to know that you were pleased with both the food and the service. Your kind words mean a lot to our team and motivate us to keep providing excellent experiences. We look forward to welcoming you back for more celebrations in the future! Thank you for choosing West Texas Chophouse!
   

   War diese Bewertung hilfreich?

3. J

   Jose VIP

   Orlando39 Bewertungen

   5.0

   Besucht am 29. März 2025

   1. Gesamt 5
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   It was very good! We had a nice group and the waitstaff was very accommodating
   

   West Texas Chophouse - AirwayBeantwortet am 31. März 2025

   Hi Jose! Thank you so much for your wonderful review of West Texas Chophouse! We're delighted to hear that you enjoyed your experience and that our waitstaff was accommodating for your group. Your positive feedback motivates our team to continue providing great service. We look forward to welcoming you back for another fantastic meal soon! Thank you for choosing West Texas Chophouse!
   

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4. R

   Richard

   Las Vegas9 Bewertungen

   5.0

   Besucht am 28. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   Awesome food and service. Will be back for sure! Server was maxing!
   

   West Texas Chophouse - AirwayBeantwortet am 4. April 2025

   Hi Richard! Thank you for your awesome review of West Texas Chophouse! We're thrilled to hear that you enjoyed both the food and service, and that your server made a great impression. Your kind words inspire our team to keep delivering outstanding dining experiences. We look forward to welcoming you back for another fantastic meal soon! Thank you for choosing West Texas Chophouse!
   

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5. S

   Steve

   Dallas3 Bewertungen

   3.0

   Besucht am 23. März 2025

   1. Gesamt 3
   2. Essen 2
   3. Service 4
   4. Ambiente 5

   Steaks were sitting around too long and were barely warm when they arrived at the table
   

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6. OT

   OpenTable-Gast

   El Paso3 Bewertungen

   5.0

   Besucht am 15. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   It was wonderful went to celebrate my husband birthday and the customer service was a 10/10
   

   West Texas Chophouse - AirwayBeantwortet am 19. März 2025

   Hi! Thank you for your wonderful review of West Texas Chophouse! We're thrilled to hear that you chose to celebrate your husband's birthday with us and that you experienced 10/10 customer service. Your kind words are greatly appreciated and motivate our team to continue delivering excellent dining experiences. We look forward to welcoming you back for more special moments in the future. Thank you for choosing West Texas Chophouse!
   

   War diese Bewertung hilfreich?

7. OT

   OpenTable-Gast

   Texas Panhandle1 Bewertung

   1.0

   Besucht am 6. März 2025

   1. Gesamt 1
   2. Essen 1
   3. Service 5
   4. Ambiente 1

   They overcooked my steak. I asked for a medium rare steak and got a well done steak.
   

   West Texas Chophouse - AirwayBeantwortet am 7. März 2025

   Dear Customer, Thank you for sharing your experience at West Texas Chophouse. We sincerely apologize for the overcooked steak and understand how disappointing that can be. Your feedback is important, and we will address your concerns with our kitchen team to ensure improvements are made. We appreciate you bringing this to our attention and hope you might consider giving us another chance in the future. Best regards, West Texas Chophouse Team
   

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8. J

   Justin VIP

   Orange County1 Bewertung

   2.0

   Besucht am 9. Februar 2025

   1. Gesamt 2
   2. Essen 5
   3. Service 1
   4. Ambiente 5

   Our food was very good. Unfortunately the service was not great.
   

   West Texas Chophouse - AirwayBeantwortet am 10. Februar 2025

   Dear Justin, Thank you for your feedback about your recent visit to West Texas Chophouse. We're glad to hear that you enjoyed the food, but we sincerely apologize for the service issues you experienced. We strive to provide a high level of service, and it's clear we fell short during your visit. Your comments will be reviewed with our team as we work to improve. We appreciate your input and hope you'll consider giving us another chance in the future. Best Regards, West Texas Chophouse Team
   

   1 Person fand das hilfreich

9. Z

   Zachary

   El Paso1 Bewertung

   2.0

   Besucht am 19. Januar 2025

   1. Gesamt 2
   2. Essen 5
   3. Service 1
   4. Ambiente 1

   The food was phenomenal, but that was the only thing. Went on a Saturday night and honestly, felt like we got sat in a corner and forgotten about. The music was loud, the atmosphere was equally loud, to the point where half of my conversations with my wife were us saying “huh?” back and forth to each other. Like I said, the food was phenomenal, but the service and the vibe of the restaurant totally killed the experience for us. Won’t be coming back.
   

   West Texas Chophouse - AirwayBeantwortet am 20. Januar 2025

   Dear Zachary, Thank you for taking the time to share your experience at West Texas Chophouse. We're glad to hear that you enjoyed the food, but we sincerely apologize for the service and atmosphere issues you encountered. It’s disappointing to know that your experience was affected by loud music and the feeling of being overlooked. Your feedback is valuable, and we will look into these concerns to improve our guest experience. We appreciate your insights and hope you might consider visiting us again in the future. Best Regards, West Texas Chophouse Team
   

   1 Person fand das hilfreich

10. A

    Andrew

    El Paso4 Bewertungen

    2.0

    Besucht am 16. Januar 2025

    1. Gesamt 2
    2. Essen 3
    3. Service 2
    4. Ambiente 3

    Didn’t have the greatest experience. Noticed multiple servers and bartender going in and out of bathroom with apron on while on the shift. Told manager our feedback about what we witnessed and seems like he dismissed our concerns for other people’s health. Very unhygienic. Our server Gabriela on the other hand was amazing 
    

    West Texas Chophouse - AirwayBeantwortet am 16. Januar 2025

    Dear Andrew, Thank you for sharing your experience at West Texas Chophouse. We sincerely apologize for the concerns you raised regarding hygiene and the response from our manager. Your feedback is important, and we take such matters seriously. We're glad to hear that Gabriela provided you with excellent service, and we will look into the issues you mentioned to ensure a better experience for our guests in the future. Thank you once again for your insights. Best Regards, West Texas Chophouse Team
    

    1 Person fand das hilfreich