Villa Azur

Bewertungen für Villa Azur von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. D

   Dogman

   Alabama22 Bewertungen

   5.0

   Besucht am 29. Dezember 2022

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Essen, Service & Party alles Top !!! Danke bis zum nächsten mal :-)))
   

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2. AP

   APWB

   Miami8 Bewertungen

   5.0

   Besucht am 16. April 2022

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Alles Perfekt. Sehr freundlicher Service . Gute Speisen und Getränke. Komme wieder !
   

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3. AL

   AudreyL

   Houston2 Bewertungen

   5.0

   Besucht am 3. April 2021

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Amazing!!!!!
   

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4. DU

   DUM0303

   Berlin3 Bewertungen

   3.0

   Besucht am 30. Oktober 2019

   1. Gesamt 3
   2. Essen 2
   3. Service 4
   4. Ambiente 4

   Wir waren schon mehrfach in der Villa Azur und waren jedes Mal begeistert! Das Ambiente ist toll - ahnt man von außen überhaupt nicht. Wir reservieren immer schon online von Deutschland aus bevor wir nach Miami fliegen. Aber diesmal waren wir absolut enttäuscht! Wir waren um 18.30 Uhr dort (um diese Zeit öffnet das Restaurant) und waren die einzigen Gäste! Die ganzen Zeit lang bis 20 Uhr!! Das hatten wir noch nie erlebt! Und dann kamen sofort nach der Vorspeise die Hauptgänge, obwohl wir darum baten , eine kleine Pause zu machen. Wir hatten Hochzeitstag und wollten den Abend genießen. Meine Seezunge war ok, aber nicht besonders und fast kalt. Mein Mann hatte das Enten-Trio bestellt - das war eine Katastrophe. Kalt und so festes, zähes Fleisch, dass man es nicht essen konnte. Auch die Truffle Fries, die wir so lieben, waren kalt. Kulanterweise nahm man Ente und Fries zurück, um dies neu zu machen. Die Fries waren dann gut, aber die Ente war dieselbe Katastrophe. Wir waren traurig und verärgert, zumal wir die einzigen Gäste waren!!! Freundlicherweise hat die Bedienung entschieden, die Ente von der Rechnung zu nehmen und sich auch entschuldigt. Leider hat sich niemand aus der Küche sehen lassen. Die Rechnung betrug ohne die Ente dann trotzdem noch ca. 350 Dollar!!! (2 Vorspeisen, 1 Hauptspeise, 1 Wasser, 1 Bier, 1 Fl. Wein zu 48 Dollar) da sollte man Qualität einfach erwarten können ! Wirklich schade - vielleicht versuchen wir es noch einmal ???
   

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5. a

   annette VIP

   Miami15 Bewertungen

   2.0

   Besucht am 23. Februar 2025

   1. Gesamt 2
   2. Essen 4
   3. Service 1
   4. Ambiente 2

   Was very disappointed. Not at all what is portrayed on IG account.  place was pretty much empty and server was rushing us for our orders. Drinks were brought wrong. Server had an attitude. Music and vibe was horrible. When I approached the manager to advise, he told me he would speak with a server. But I feel like maybe a drink or something should’ve been comped, especially since I was celebrating my birthday. Nor did he ever come by the table to make sure everything was OK after I spoke with him.
   

   Villa AzurBeantwortet am 3. März 2025

   We sincerely apologize that your experience did not meet your expectations. We take your feedback very seriously, and we will address these issues with our team to ensure they are rectified. We regret that you felt your concerns were not adequately addressed by the manager. We understand that your birthday celebration should have been met with a more proactive approach, and we apologize that we did not offer a more suitable resolution at the time. We value your feedback, and we are committed to improving our service and atmosphere. We would like to have the opportunity to make amends. Please contact us directly so we can discuss how we can better address your concerns. Sincerely,
   

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6. D

   Dan VIP

   Denver18 Bewertungen

   4.0

   Besucht am 21. Februar 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 5
   4. Ambiente 5

   Good. Not as good as Queen. Expensive, good service.
   

   Villa AzurBeantwortet am 24. Februar 2025

   Thanks for the review, Dan! We're thrilled to hear that you enjoyed our service and found value in our offerings at Villa Azur. We understand that we may not have lived up to your expectations, but we're glad you found our dishes to be good. We continually strive to provide an exceptional dining experience for all our guests and your feedback helps us do that. We hope to welcome you back soon for an even better experience!
   

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7. B

   Bernard

   Las Vegas6 Bewertungen

   5.0

   Besucht am 16. Februar 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Just the best place in Miami Food is exceptional and the outdoors tables are gourgeous
   

   Villa AzurBeantwortet am 18. Februar 2025

   Hey Bernard, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and found our outdoor tables to be gorgeous. It's always our goal to provide an exceptional dining experience and we're glad we hit the mark for you. We look forward to welcoming you back to Villa Azur soon! Best, The Management Team
   

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8. E

   Esti

   Cancún1 Bewertung

   2.0

   Besucht am 15. Februar 2025

   1. Gesamt 2
   2. Essen 2
   3. Service 1
   4. Ambiente 3

   Not sure what happened to this place used to be so perfect! Service was slow waited 50 minutes to put in our dinner order so we skipped the steak so we don’t wait another 40 minutes. We got carpaccio which had 0 taste. And ravioli which was good but no truffle. We got filet that was overly sweet and fries also very dry. Server was no where to be found most of the night. Will not return which is sad we used to love this place.
   

   Villa AzurBeantwortet am 18. Februar 2025

   Thanks for visiting us, Esti. We're truly sorry to hear about your recent experience at Villa Azur. It's disheartening to hear that we didn't meet your expectations, especially with the service you experienced. We take your comments about the steak and the carpaccio very seriously, and we're sorry that they didn't hit the mark. We're also sorry to hear that you found our server to be absent during your meal. We always aim to deliver a great experience, and we regret that we fell short this time. We hope that you will reconsider and give us another chance to serve you better in the future. Best regards, The Management Team
   

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9. A

   Amy VIP

   Detroit1 Bewertung

   1.0

   Besucht am 15. Februar 2025

   1. Gesamt 1
   2. Essen 3
   3. Service 1
   4. Ambiente 3

   I have dined there many times. It was always a great experience. But this experience couldn’t have been worse. I reserved outdoor seating they said cannot be guaranteed which is ridiculous for a special occasion. The service was horrible. They jacked up the cost of bottles. We ordered a glass of champagne. They lied saying it was a perriet jouet. But in fact it was mum. Complete disappointment
   

   Villa AzurBeantwortet am 18. Februar 2025

   Hello Amy, We're truly sorry to hear about your recent experience at Villa Azur. It's disappointing to know that your visit didn't meet your expectations, and we sincerely apologize for the inconvenience caused by the unavailability of your reserved outdoor seating. We're also sorry to hear about the issue with the bottles. We understand how important it is to receive accurate information and we'll look into this matter. We strive to provide excellent service and it's clear we fell short this time. We appreciate your feedback and hope you'll give us another chance to provide you with the experience you've come to expect from us. Best regards, The Management Team
   

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10. L

    Liliana

    Miami2 Bewertungen

    5.0

    Besucht am 15. Februar 2025

    1. Gesamt 5
    2. Essen 4
    3. Service 3
    4. Ambiente 5

    El ambiente muy bueno . Los platos excelentes . Muy buena la atención . En un momento subió mucho la música y no permitió conversar . Precio acorda al lugar , bien .
    

    Villa AzurBeantwortet am 18. Februar 2025

    ¡Muchas gracias por su reseña! Nos complace saber que disfrutó del ambiente, la comida y el servicio. Agradecemos mucho sus comentarios sobre la música. Entendemos lo molesto que puede ser cuando la música dificulta la conversación, y esa no es la experiencia que queremos que tengan nuestros clientes. Sin duda, hablaremos de esto con nuestro equipo y consideraremos ajustar el volumen de la música, especialmente durante las horas de mayor afluencia, para asegurar un ambiente más cómodo para todos. Nos alegra que haya encontrado el precio acorde al lugar y esperamos que nos dé otra oportunidad para brindarle una experiencia gastronómica perfecta.
    

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