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The Factory South Shore, Pittsburgh, PA

The Factory South Shore

4.0
4
117 Bewertungen
Bis zu 30 USD
Amerikanisch

Tisch reservieren

2 Personen
19:00
Heute 5 Mal reserviert
  • Malerische Aussicht
  • Für Geschäftsessen
  • Für Gruppen geeignet

With the best views in Pittsburgh The Factory South Shore concept is a fusion of classic American Cuisine with a Pittsburgh Flare. We offer creative cocktails along with local craft beer and spirits. Our thoughtful wine program pairs well with our approachable cuisine. Given our commitment to connecting the community to a meaningful crafted dining experience, we feel The Factory South Shore will reflect these tenets and become a well-known destination restaurant in Pittsburgh.


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Restaurantbereiche

Zusätzliche Informationen

  • Restaurantart
    Zwangloses Restaurant
  • Preisklasse
    Bis zu 30 USD
  • Küchen
    Amerikanisch, Cocktailbar, Dining Bar
  • Öffnungszeiten
    Frühstück Mo.–Fr. 6:30 Uhr–11:00 Uhr Sa., So. 7:00 Uhr–12:00 Uhr Bar Mo.–Do., So. 11:00 Uhr–23:00 Uhr Fr., Sa. 11:00 Uhr–1:00 Uhr Abendessen Mo.–Fr. 11:30 Uhr–22:00 Uhr Sa., So. 12:30 Uhr–22:00 Uhr
  • Telefonnummer
    (412) 803-3838
  • Dress code
    Legere Geschäftskleidung
  • Räume für private Veranstaltungen
    Located above The Factory South Shore restaurant in the iconic Sheraton Station Square Hotel, The Factory Overlook is a outdoor dining area offering a stunning view of the city of Pittsburgh. Call The Factory South Shore at (412) 803-3838 or email at Info@thefactorysouthshore.com to
  • Kontakt für private Veranstaltungen
    The Factory South Shore : (412) 803-3838

Was 117 Gäste sagen

Bewertungen insgesamt

Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.

4.0
4 basierend auf den neuesten Bewertungen
  • 4,2Essen
  • 3,9Service
  • 4,3Ambiente
  • 3,7Preis-Leistung

LärmGemäßigt

Besonders beliebt

  • Pittsburgh

    Malerische Aussicht

  • Pittsburgh

    Malerische Aussicht

117 Bewertungen
  1. Shelley

    Pittsburgh

    14 Bewertungen

    2.0

    14 Bewertungen

    Vor 2 Tagen besucht

    1. Gesamt 2
    2. Essen 3
    3. Service 1
    4. Ambiente 1
    Went for Valentine dinner… didn’t know it was a ‘lobby’ restaurant. (Last restaurant that was in this hotel was intimate and delicious.) Super loud with kids running around everywhere. Service VERY slow and food cold. Will not go back!

    War diese Bewertung hilfreich?

  2. Ja'Cobi

    Las Vegas

    1 Bewertung

    4.0

    1 Bewertung

    Vor 2 Tagen besucht

    1. Gesamt 4
    2. Essen 5
    3. Service 5
    4. Ambiente 5
    Lionel was our waiter and he was amazing! Food was great. Service was fast

    War diese Bewertung hilfreich?

  3. Kimberly

    Pittsburgh

    8 Bewertungen

    1.0

    8 Bewertungen

    Besucht am 1. Februar 2025

    1. Gesamt 1
    2. Essen 1
    3. Service 1
    4. Ambiente 4
    It took 25 minutes to get drinks. 25 more minutes just to order dinner. My husband ordered a bottle of wine. It came as a glass and he told the manager helping us he wanted a bottle because our waitress was busy. She said we’ll drink this glass and see how you feel. He said no I want the bottle! Then the glass she pours it into was so dirty with lipstick all over it. He had to grab a clean water glass from the table next to us to use. My dinner came and the crab cake smelled so fishy I couldn’t eat it. The Brussels sprouts seemed like they were microwaved.
    The Factory South ShoreBeantwortet am 3. Februar 2025
    Hi Kimberly, Thank you for taking the time to share your experience with us. I am sincerely sorry to hear about the issues you encountered during your visit. This is not the standard of service or quality we strive to provide, and I deeply regret that we fell short. The delays in service, the condition of the wine glass and quality of food you described are unacceptable. Please know that I take your concerns seriously, and I will address these matters immediately with my team to ensure this does not happen again. We'd appreciate the opportunity to make things right. Please contact us directly at 412-803-3838, so we can personally assist in providing you with the excellent experience you deserve. Best Regards, Carly & The Factory South Shore Management Team

    War diese Bewertung hilfreich?

  4. Nicole

    Pittsburgh

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 1. Januar 2025

    1. Gesamt 4
    2. Essen 5
    3. Service 5
    4. Ambiente 5
    Very nice! Food was great and service was even better.
    The Factory South ShoreBeantwortet am 2. Januar 2025
    Thanks for the feedback, Nicole! We're thrilled to hear that you enjoyed your experience at The Factory South Shore. It's wonderful to know that our food and service met your expectations. We always strive to provide our guests with the best dining experience possible. We noticed that you rated our value a bit lower, and we appreciate your feedback. We're always working on improving all aspects of our restaurant. We hope to welcome you back soon!

    War diese Bewertung hilfreich?

  5. Mauro

    Chicago

    2 Bewertungen

    4.0

    2 Bewertungen

    Besucht am 27. Dezember 2024

    1. Gesamt 4
    2. Essen 5
    3. Service 3
    4. Ambiente 4
    Terrible service, not enough personal and the drinks came slow
    The Factory South ShoreBeantwortet am 2. Januar 2025
    Thanks for visiting us, Mauro. We're sorry to hear that you had a less than perfect experience at The Factory South Shore. We appreciate your high rating on our food, but we understand that other aspects of your visit didn't meet your expectations. We're committed to providing excellent service and we're sorry we fell short this time. We hope you'll give us another chance to impress you with our personal touch and quality drinks in the future. Best regards, The Management Team Please ask for me at your next visit. Darnell Gatewood

    1 Person fand das hilfreich

  6. Rupal

    Detroit

    2 Bewertungen

    5.0

    2 Bewertungen

    Besucht am 26. Dezember 2024

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5
    Amazing food with amazing view. The place was quite and cozy
    The Factory South ShoreBeantwortet am 2. Januar 2025
    Hello Rupal, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and the view at The Factory South Shore. We strive to provide an ambiance that's both cozy and stunning, and we're glad to know we hit the mark for you. We appreciate your high ratings and your support. We look forward to welcoming you back soon! Best, The Management Team

    War diese Bewertung hilfreich?

  7. Jennifer

    VIP

    Washington, D.C

    4 Bewertungen

    1.0

    4 Bewertungen

    Besucht am 25. Dezember 2024

    1. Gesamt 1
    2. Essen 1
    3. Service 1
    4. Ambiente 1
    Unfortunately we were never seated. We knew Christmas night would be busy, so we booked weeks in advance. After 45 minutes of waiting - with no one at the host desk - we left, hungry. Very disappointed since the restaurant confirmed our reservation two days before.
    The Factory South ShoreBeantwortet am 2. Januar 2025
    Hi Jennifer, We're really sorry to hear about your disappointing experience at The Factory South Shore. It's always our goal to ensure that our guests have a smooth and enjoyable dining experience, and we regret that we fell short this time. We understand how important your reservation was and we're truly sorry for any inconvenience it caused. We appreciate your feedback and will use it to improve our services. We hope you'll give us another chance to make it right in the future. Best regards, The Management Team

    War diese Bewertung hilfreich?

  8. Julia

    Pittsburgh

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 15. Dezember 2024

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5
    We had a table overlooking the city, which was lovely. Our waitress, Betina, was fantastic!! She was attentive, kind, and genuine. Very personal and made our dining experience amazing!! The food was delicious, as well! My Mom and I already talked about doing back!

    War diese Bewertung hilfreich?

  9. Michelle

    Philadelphia

    2 Bewertungen

    3.0

    2 Bewertungen

    Besucht am 8. Dezember 2024

    1. Gesamt 3
    2. Essen 4
    3. Service 3
    4. Ambiente 4
    The place was decorated very pretty for the holidays. We waited over 30 minutes for someone to acknowledge our table. We finally flagged down a server (Chris) who apologized and mentioned it was only him and another server for the entire place. He said he would take our table and the poor guy did his best. I don’t fault him at all because it was obvious he was working his butt off. But we were seated at 6:20 and left around 9:00 because everything took so long. Chris needs fat bonus and they need to get more staff! Food was good. I had the endive salad topped with salmon. I asked for no blue cheese and it came with blue cheese but there was no way i was sending it back after waiting so long for it. Salmon was cooked well and was tasty.
    The Factory South ShoreBeantwortet am 5. Januar 2025
    Hey, Thank you for your feedback on your recent visit to The Factory South Shore. We're glad you enjoyed our decor and food, but we're sorry to hear about the wait time and service issues you experienced. We understand how frustrating it can be to wait, especially when you're looking forward to a relaxing meal. We appreciate your suggestion about our staffing and are already looking into ways to improve our service. We're also glad to hear you enjoyed the endive salad with salmon. We're committed to providing the best dining experience possible and hope to serve you again soon. We are growing and will be ready for your next visit with us. Darnell (new FOH manager) Best, The Factory South Shore Management Team

    War diese Bewertung hilfreich?

  10. Kathryn

    Pittsburgh

    2 Bewertungen

    3.0

    2 Bewertungen

    Besucht am 7. Dezember 2024

    1. Gesamt 3
    2. Essen 2
    3. Service 4
    4. Ambiente 4
    Food was decent nothing to write home about. Service was great very attentive to allergies.

    War diese Bewertung hilfreich?

FAQ

The Factory South Shore wurde mit 4 Sternen von 117 OpenTable-Gästen bewertet.

Ja, Sie können in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen.

Tisch reservieren

2 Personen
19:00
Heute 5 Mal reserviert
The Factory South Shore auf Google Maps

300 W Station Square Dr, Pittsburgh, PA 15219

Restaurantbereiche

Zusätzliche Informationen

  • Gebiet
    Downtown
  • Öffnungszeiten
    Frühstück Mo.–Fr. 6:30 Uhr–11:00 Uhr Sa., So. 7:00 Uhr–12:00 Uhr Bar Mo.–Do., So. 11:00 Uhr–23:00 Uhr Fr., Sa. 11:00 Uhr–1:00 Uhr Abendessen Mo.–Fr. 11:30 Uhr–22:00 Uhr Sa., So. 12:30 Uhr–22:00 Uhr
  • Preisklasse
    Bis zu 30 USD
  • Küchen
    Amerikanisch, Cocktailbar, Dining Bar
  • Restaurantart
    Zwangloses Restaurant
  • Dress code
    Legere Geschäftskleidung
  • Parking details
    Ohne
  • Weitere Details
    Aussicht, Bar/Lounge, Happy Hour, Nichtraucher, Rollstuhl-Zugang, Späte Öffnungszeiten
  • Telefonnummer
    (412) 803-3838
  • Räume für private Veranstaltungen
    Located above The Factory South Shore restaurant in the iconic Sheraton Station Square Hotel, The Factory Overlook is a outdoor dining area offering a stunning view of the city of Pittsburgh. Call The Factory South Shore at (412) 803-3838 or email at Info@thefactorysouthshore.com to
  • Kontakt für private Veranstaltungen
    The Factory South Shore : (412) 803-3838
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