Spruzzo Restaurant

Bewertungen für Spruzzo Restaurant von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. L

   Lindsay

   Philadelphia1 Bewertung

   2.0

   Vor 3 Tagen besucht

   1. Gesamt 2
   2. Essen 3
   3. Service 1
   4. Ambiente 4

   Service was very disappointing and unprofessional.
   

   Spruzzo RestaurantVor 2 Tagen geantwortet

   Dear Lindsay, Customer satisfaction is our highest priority so I regret that we weren't able to deliver a more positive dining experience. I apologize for any lapses in service you experienced. Your feedback is welcomed and we appreciate you taking the time to share your review with us. We hope to serve you again. Sincerely, Spruzzo Management
   

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2. N

   NANCY

   Raum New York1 Bewertung

   5.0

   Vor 7 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 4
   4. Ambiente 3

   Out seating was poolside at a high top. It was an extremely windy night so that had an impact. Food was absolutely delish
   

   Spruzzo RestaurantVor 1 Tag geantwortet

   Dear NANCY, It’s wonderful to hear you had a quality experience with us. We are so glad that you chose to visit us and review your experience. It was a pleasure to host you, and we eagerly look forward to your return visit. Best, Spruzzo Management
   

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3. OT

   OpenTable-Gast

   West Palm Beach1 Bewertung

   5.0

   Vor 7 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Good food nice view ! Will be back soon ! Sever was nice also .
   

   Spruzzo RestaurantVor 6 Tagen geantwortet

   Dear Anonymous, I'm delighted to hear you enjoyed your meal and our breathtaking views. Your kind words inspire us! Our dedicated staff strives to create unforgettable experiences for every guest. We look forward to welcoming you back soon! Best, Spruzzo Management
   

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4. C

   Catarina

   West Palm Beach1 Bewertung

   5.0

   Besucht am 4. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Amazing food and service and the staff was wonderful
   

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   Spruzzo RestaurantVor 7 Tagen geantwortet

   Dear Catarina, I'm delighted to hear you enjoyed your meal and our amazing service. Your kind words inspire us! Our dedicated staff strives to create unforgettable experiences for every guest. We look forward to welcoming you back soon! Best, Spruzzo Management
   

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5. S

   Susan VIP

   Washington, D.C146 Bewertungen

   5.0

   Besucht am 1. April 2025

   1. Gesamt 5
   2. Essen 4
   3. Service 5
   4. Ambiente 5

   Great rooftop hotel restaurant with wonderful views. Very limited menu, but the food is good.
   

   Spruzzo RestaurantVor 7 Tagen geantwortet

   Dear Susan, I'm very happy to hear you enjoyed your meal with us and our incredible views. Thank you for your kind words. Our staff prioritizes pleasant service for every patron. We would love to serve you again soon! Best, Spruzzo Management
   

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6. L

   Lion

   London1 Bewertung

   2.0

   Besucht am 31. März 2025

   1. Gesamt 2
   2. Essen 2
   3. Service 3
   4. Ambiente 4

   This is NOT a restaurant, this is a pool bar with pool snacks in disguise of a white cloth restaurant. Very overpriced, poor food quality. At the elevator entrance you are greeted by a sign mentioning dress code but the place is full of people wearing shorts. The front staff was uninterested and didn’t communicate. High top tables and chairs didn’t match in height and were very wobbly and front staff didn’t care. At the table, the waitress was attentive and pleasant though. $50 for a skirt stake makes you expect good food. While the steak was fine (one was cooked according to wishes, one was way over cooked), we were served pre frozen and reheated fries which is unacceptable. The only sauce was ketchup in a cup. No salt/pepper on the table at all. Plastic bottle of water was $12 EACH and the coke was served from a bar fountain which tasted like licking a pool floor. $200 for a meal worse than Wendy’s. Never coming back.
   

   Spruzzo RestaurantBeantwortet am 2. April 2025

   Dear Lion, We are truly sorry to learn about your disappointing experience. It’s important to us that all our guests feel comfortable and enjoy their visit, so we sincerely regret that we didn’t meet your expectations this time. Your feedback about our front-line staff, high-top tables, and food is invaluable to us, and we take it to heart. We hope you might consider giving us another chance, as we would really love the opportunity to provide you with a much more positive experience. Sincerely, Spruzzo Management
   

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7. A

   Anna VIP

   Frankreich4 Bewertungen

   4.0

   Besucht am 30. März 2025

   1. Gesamt 4
   2. Essen 5
   3. Service 4
   4. Ambiente 5

   Overall great experience but I would suggest: - to set up a dress code for dinner ( some people were wearing shorts and flip flops at 8 pm at dinner area) - to make a variety in menu (menu is very limited, probably the smallest that I’ve seen in the USA)
   

   Spruzzo RestaurantBeantwortet am 1. April 2025

   Dear Anna, Thank you for your feedback and for giving us some areas of improvement. We strive to be the best restaurant in the area, and our customers help us achieve that goal by sharing their thoughts about our establishment. Please find a reason to visit again soon. Best, Spruzzo Management
   

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8. J

   John VIP

   Miami38 Bewertungen

   2.0

   Besucht am 30. März 2025

   1. Gesamt 2
   2. Essen 3
   3. Service 1
   4. Ambiente 3

   ALL of the food arrived at the table cold - twice. After we sent it back the first time, we sent it back and asked to speak to the manager on duty. She really didn't care. When it came back, it was recooked, but still cold. I guess it's just not within their power to make hot food. When we asked to see the manager again, she still didn't care, even when they charged us for items we didn't have. This is a beautiful restaurant with a fabulous view. But if you want to eat good food. Don't come here. Especially since the prices are outrageous.
   

   Spruzzo RestaurantBeantwortet am 2. April 2025

   Dear John, We're truly sorry to hear about your recent experience at Spruzzo Restaurant. We take pride in our food, and it's disappointing to hear that we did not get the temperature right. We're also sorry that you felt the service was lacking. Your feedback is invaluable to us, and we assure you that we will take your comments on board to improve. We hope you'll give us another chance to impress you in the future. Best regards, Spruzzo Management
   

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9. G

   Graciela

   Raum New York1 Bewertung

   2.0

   Besucht am 30. März 2025

   1. Gesamt 2
   2. Essen 4
   3. Service 2
   4. Ambiente 2

   Very disappointed because, the restaurant do not have the menu from the online website, they only have six main course to select, nothing that call our attention when we reserved the table, and the ambient is very noise.
   

   Spruzzo RestaurantBeantwortet am 31. März 2025

   Dear Graciela, I'm sorry we disappointed you with this dining experience. We appreciate your feedback so we can improve, as we clearly missed the mark. I have noted your comments regarding our menu and atmosphere. Thank you for your business and your time spent writing a review. We hope you will reconsider a return visit so we can offer you the wonderful dining experience you truly deserve. Sincerely, Spruzzo Management
   

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10. F

    Francisco

    Kanada, Atlantische Provinzen7 Bewertungen

    3.0

    Besucht am 30. März 2025

    1. Gesamt 3
    2. Essen 3
    3. Service 4
    4. Ambiente 5

    Beautiful view, nice atmosphere. Food was only ok for the price. A good spot for drinks and a nice view.
    

    Spruzzo RestaurantBeantwortet am 31. März 2025

    Dear Francisco, Thank you for visiting. We are pleased that you enjoyed our views and drinks, but we apologize that you were disappointed with your meal. This area is usually enjoyed by most of our guests, so we regret that it did not meet your expectations. We value your feedback and hope to have the opportunity to serve you again. Sincerely, Spruzzo Management
    

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