Red Lobster - Killeen

Bewertungen für Red Lobster - Killeen von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   Austin1 Bewertung

   2.0

   Besucht am 2. Juli 2023

   1. Gesamt 2
   2. Essen 2
   3. Service 3
   4. Ambiente 3

   Our waiter was great and the place was super quiet but the cook was just not doing well on cooking our steak right. I asked for a medium rare stake and he burnt my first one and then I sent it back. The second time he cooked it , it wasn’t even cooked, it was just sent back and it was cold. We asked for a refund and couldn’t even get the refund.
   

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2. SD

   SonyaD

   Houston2 Bewertungen

   1.0

   Besucht am 30. April 2023

   1. Gesamt 1
   2. Essen 3
   3. Service 1
   4. Ambiente 1

   Overall horrible experience. The hostess was very overwhelmed and was seating wrong parties and not checking everyone in. When the manager finally realized what was going on she came to the front to try to sort things out and proceeded to berate the hostess in front of everyone. When we were finally seated a waiter came to our table to take our drink order and while he was actively taking our order the same manager started yelling at him from across the room to not take our table, that it was going to someone else. Without any explanation he just turned around and walked off. Another waitress showed up some time later and the manager yelled at her from across the room demanding to know where she had been. She yelled back that her tables needed stuff and she was getting it. Then the waitress turned to us and said "Geez, it's not like I'm any good. This is only my 6th day here." She then said "what do you want." No greeting, not polite, just blunt and rude. No refills, forgot our salad, never polite. From the management down the entire staff was horrible. I will never return to this restaurant.
   

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3. OT

   OpenTable-Gast

   San Francisco3 Bewertungen

   1.0

   Besucht am 17. September 2022

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   Didn’t even seat down, I left after getting to the door. because they didn’t have enough staff to serve but there was plenty of tables to seat. Was told it’ll be about a 45 min wait until a staff member was able.
   

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4. TL

   Tony71L

   Austin6 Bewertungen

   5.0

   Besucht am 4. September 2021

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Excellent service by our wait staff. The food was delicious, temperature-perfect, and was served quickly and efficiently.
   

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5. OT

   OpenTable-Gast

   Central Texas1 Bewertung

   3.0

   Besucht am 14. Februar 2020

   1. Gesamt 3
   2. Essen 3
   3. Service 3
   4. Ambiente 3

   We were celebrating Valentine's day a little early to avoid the crowd. Our food was served rather quickly much to our surprise. Everything was hot, fresh and delicious! Our server was also outstanding! We enjoyed our romantic dinner and would recommend Red Lobster for your next date night or special occasion.
   

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6. E

   Eric

   East Tennessee7 Bewertungen

   2.0

   Besucht am 13. Januar 2020

   1. Gesamt 2
   2. Essen 2
   3. Service 1
   4. Ambiente 2

   Nothing special about our experience. The restaurant did not seem busy but the service was quite slow. The biscuits brought out were cold and we had to flag down the server to get drink refills each time. The food quality was good and what you would expect from red lobster. We both ordered the seafarers feast. The shrimps cook perfect as well as the scallops. Overall the quality of the meal was good. We were disappointed at the level of service and the lack of attention to detail. When our food was brought out, portions of our orders were missing (lobster mashed potatoes and roasted veggies) and we had to ask twice for the server to bring the parts of our order that were missing. We chose not to speak to management about this because it seemed they were dealing with similar issues of similar nature at multiple tables. This possibly could be a one off or server was having a bad night or a new employee. We will visit this red lobster again most likely. As the food quality was what we expected we’re banking on the fact that this was probably a one off night with the service.
   

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