Puesto Park Place

Bewertungen für Puesto Park Place von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   Orange County2 Bewertungen

   5.0

   Besucht am 7. April 2019

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Amazing!!!!!
   

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2. S

   Shan

   Raum New York16 Bewertungen

   5.0

   Vor 4 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   Food was fresh and delicious. Great server. She was helpful and happy
   

   Puesto Park PlaceVor 1 Tag geantwortet

   Hi Shan, Thank you so much for your kind words! We're thrilled to hear you enjoyed the food and had a great experience with our server. We'll be sure to pass along your compliments to her—she'll be so happy to hear it! We hope to see you again soon for another delicious meal!
   

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3. OT

   OpenTable-Gast

   Orange County1 Bewertung

   3.0

   Vor 7 Tagen besucht

   1. Gesamt 3
   2. Essen 5
   3. Service 4
   4. Ambiente 4

   Love the food here but the portions for restaurant week was smaller than usual. The kitchen was slow but they were pretty packed inside.
   

   Puesto Park PlaceVor 6 Tagen geantwortet

   Thank you for taking the time to share your thoughts with us! We’re glad to hear that you love the food and appreciate your understanding regarding the slower service during a busy restaurant week. We strive to provide the best experience even during high-traffic times, and we’ll certainly work on improving our timing. We also value your feedback about the portion sizes during restaurant week. We’ll take this into consideration for future events to ensure everyone leaves fully satisfied. We hope to welcome you back soon for a more seamless experience!
   

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4. A

   Andrew VIP

   San Francisco7 Bewertungen

   2.0

   Besucht am 7. März 2025

   1. Gesamt 2
   2. Essen 3
   3. Service 1
   4. Ambiente 5

   Had to ask the server for silverware and a napkin. Then had to ask the server for a glass of water. Then had to ask the server if they could bring the drink I ordered to the table. Not worth the value at all. Once I received the bill, they added a 4% charge to the total with no explanation.
   

   Puesto Park PlaceVor 6 Tagen geantwortet

   Hi Andrew, Thank you for taking the time to share your experience with us. We sincerely apologize for the service issues you encountered during your visit. Our goal is to provide exceptional service, and we will definitely address these concerns with our team to ensure they don’t happen again. Regarding the 4% service charge, we’d like to explain that it goes directly toward supporting a living wage for all of our team members, as well as providing benefits like healthcare. We believe in compensating our staff fairly for the hard work they do, and this service charge helps us maintain that commitment. We appreciate your feedback and hope you’ll give us another chance to provide the quality experience you deserve.
   

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5. OT

   OpenTable-Gast

   Orange County1 Bewertung

   5.0

   Besucht am 5. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   Love the food and the experience in there. Going there every week
   

   Puesto Park PlaceVor 6 Tagen geantwortet

   Thank you so much for your wonderful review! We’re thrilled to hear that you love the food and the overall experience. It means a lot to us that you choose to visit every week, and we can’t wait to continue serving you! Looking forward to seeing you again soon!
   

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6. Y

   YU

   Orange County3 Bewertungen

   4.0

   Besucht am 5. März 2025

   1. Gesamt 4
   2. Essen 5
   3. Service 4
   4. Ambiente 4

   Carnita taco is the best, highly recommended! The container / bowl of tortilla chip is pretty, adding good vibes to the food party
   

   Puesto Park PlaceVor 6 Tagen geantwortet

   Hi Yu, Thank you so much for your kind review! We’re thrilled to hear that you loved the carnitas taco—it’s a favorite of many! We're also happy you enjoyed the tortilla chip bowl and the good vibes it added to your meal. We appreciate your recommendation and can’t wait to have you back for another great experience!
   

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7. J

   JaeWon VIP

   San Diego9 Bewertungen

   5.0

   Besucht am 5. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Always the best of best taco Recommend to everyone to come and then you will be here all the time for taco
   

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   Puesto Park PlaceVor 6 Tagen geantwortet

   Hi JaeWon, Thank you so much for the fantastic review! We’re so happy to hear that you consider our tacos the "best of the best." Your recommendation means the world to us, and we’re thrilled to know you’ll be back for more! We look forward to seeing you again soon for another taco-filled visit!
   

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8. KS

   KentS

   Denver3 Bewertungen

   4.0

   Besucht am 5. März 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 2
   4. Ambiente 4

   Service was slow and understaffed given huge crowd for Taco Tuesday.
   

   Puesto Park PlaceVor 6 Tagen geantwortet

   Hi Kent, Thank you for taking the time to share your experience. We truly apologize for the slow service you encountered during Taco Tuesday. We understand how frustrating it can be, especially with a large crowd. We're working hard to ensure that our team is properly staffed for busy nights like these, and your feedback helps us improve. We appreciate your patience and hope you'll give us another chance to provide the high-quality service and experience you deserve. Thank you again for your feedback
   

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9. J

   Jessi VIP

   Orange County16 Bewertungen

   2.0

   Besucht am 28. Februar 2025

   1. Gesamt 2
   2. Essen 5
   3. Service 2
   4. Ambiente 2

   They were clearly understaffed. It took 30minutes to get our margaritas and we still hadn’t ordered our meals. The food was delicious and our server was pleasant, but the team was clearly too busy. For the price, we expect better service.
   

   Puesto Park PlaceBeantwortet am 3. März 2025

   Hi Jesse, Thank you for your feedback, and we’re sorry to hear about the delays during your visit. We understand how important timely service is, especially when you're looking forward to your meal. We're glad to hear you enjoyed the food and that your server was pleasant, but we certainly want to do better in terms of efficiency. We’re always working to improve and appreciate your patience and understanding. We hope you'll give us another chance to provide a smoother experience next time. Thank you again for sharing your thoughts! Best, The Puesto Team
   

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10. d

    dean VIP

    Central Coast12 Bewertungen

    3.0

    Besucht am 22. Februar 2025

    1. Gesamt 3
    2. Essen 4
    3. Service 1
    4. Ambiente 4

    The service was slow and we never saw our server very often. Plates were not cleared and the table was a mess.
    

    Puesto Park PlaceBeantwortet am 22. Februar 2025

    Hi Dean, Thank you for sharing your feedback. We apologize for the slow service and the lack of attention you received during your visit. This is definitely not the experience we aim to provide. We appreciate you bringing this to our attention, and we will make sure to address it with the team so we can improve in the future. We hope you'll give us another chance to provide a better dining experience next time! Thanks again for your input!
    

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