Novo Cafe - Westlake Village

Bewertungen für Novo Cafe - Westlake Village von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   Las Vegas3 Bewertungen

   4.0

   Besucht am 23. Dezember 2021

   1. Gesamt 4
   2. Essen 4
   3. Service 5
   4. Ambiente 5

   Desserts were amazing!
   

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2. D

   Donna VIP

   Los Angeles32 Bewertungen

   5.0

   Vor 1 Tag besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Always a great experience when dining at Novo Cafe! Great food and great service!!
   

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3. OT

   OpenTable-Gast

   Los Angeles3 Bewertungen

   5.0

   Vor 7 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   I love this place. They have wonderful gluten-free food options.
   

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4. K

   Keith

   Central Coast3 Bewertungen

   2.0

   Besucht am 8. März 2025

   1. Gesamt 2
   2. Essen 3
   3. Service 1
   4. Ambiente 2

   I sincerely want to like this restaurant. I truly do. However, based on my experience last night, I can’t recommend it. To be fair, it has been a while since I’ve been here, so I decided to revisit the restaurant last night. The cuisine is average and overpriced. I had the lasagna, and my dinner companion had the lobster, ravioli, and both entrées were mediocre..at best. My server was unprofessional and greeted us with “Hey! What’s up? Are you guys ready to order yet?” He did not offer us bread, wine or cocktails, or any other beverages. He was inattentive during our meal, and we were neglected for much of the evening. Overall, there is nothing special about the ambience, the menu, or the entire dining experience. It’s all so ordinary and perfunctory. For Italian cuisine in this area, you can do much, much better.
   

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5. OT

   OpenTable-Gast

   Denver1 Bewertung

   5.0

   Besucht am 8. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Greatest Italian food in the area by far. They also have a happy hour where all meals are 30% before 5:30
   

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6. T

   Tammy

   Los Angeles5 Bewertungen

   2.0

   Besucht am 1. März 2025

   1. Gesamt 2
   2. Essen 3
   3. Service 3
   4. Ambiente 4

   First let me start with the good... the hostess was very friendly and welcoming. She immediately left to ensure our table was being prepared. We waited for only about 5-7 minutes to be seated. There was live music, which is also a big plus and the reason we chose this restaurant. The waiter was very pleasant, so I won't fault him for anything negative here. My husband and I waited for quite a long time to be regarded. It appeared as if our waiter was the only wait staff in the main dining room and there were a few large parties. When he finally came to us, we were very understanding and polite. We felt bad for him. Just ordered wine for now. Allow him to get caught up. No stress. Then we awaited for our glasses of wine for about 10 or so minutes more. We were still being understanding. We weren't in a hurry. Then, we ordered our dinner about 15 minutes later. I ordered the vegetarian pizza. Pizza is a fairly large part of their menu. 5 minutes later, the waiter comes back and says "We aren't serving pizza tonight". That was crazy. Said the pizza cook didn't show up for work. OK... we were there for about 30 minutes now. The hostess, waiter, no one mentioned no pizza tonight until NOW. Weird. I ordered something else begrudgingly. 5-10 minutes later, I see a PIZZA served to a table. Not even to a kid... it was to an adult . I approached my waiter and asked what was going on. He said that the owner made the pizza and said he didn't feel like making anymore. He said he would send the owner over.... but I guess the owner decided that we did not deserve an explanation. So rude. The owner should have at least come over to apologize, maybe offer us a glass of wine. Whatever. This is our 2nd time here. The 1st time we ate at a bar table... also waited for a VERY LONG time to get served. The 1st time the food was just OK (same as this time). We will not be coming back here. I don't blame the overworked waiter... I blame the owner/management. Not OK.
   

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7. P

   Peter VIP

   Portland12 Bewertungen

   4.0

   Besucht am 23. Februar 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   Good place for dinner with the family. Fairly loud. But good food and good device
   

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8. L

   Lior

   Los Angeles1 Bewertung

   5.0

   Besucht am 15. Februar 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Great food and service on a busy night. Appetizers and entrees were fantastic, however the desserts cream puff and lemon “cake” left a lot to be desired.
   

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9. S

   Steven

   Dallas1 Bewertung

   3.0

   Besucht am 15. Februar 2025

   1. Gesamt 3
   2. Essen 3
   3. Service 2
   4. Ambiente 3

   Valentines day fixed price, 8pm reservation. Had to wait 15 minutes to be seated (not unreasonable by itself) Various Waitstaff took orders 4 times. Fresh bread delivered relatively fast, but without butter. Took 45 minutes to receive bottle of wine after ordering it. Part of the reasking of order was by time food was received they had come back to say our original selections were no longer available for one of the starters and both entrée. Dessert tray selection was similarly limited to two things, neither of which we did we want. Waitstaff seemed professional, polite, etc., but was overwhelmed. They did cut price in recognition of issues. Seems like it could be a decent place, when not busy.
   

   Novo Cafe - Westlake VillageBeantwortet am 16. Februar 2025

   Hi Steven, As I’ve mentioned to others, we experienced an unfortunate combination of events that led to some tables receiving subpar service. One of our best servers called out sick unexpectedly, and with a surge in last-minute reservations, things became overwhelming for us. We sincerely apologize for the experience, and I would love to make it right if you choose to visit us again. Please know that I’ll personally take care of you during your next visit. Again, I apologize for the inconvenience and truly hope to have the opportunity to serve you better. Best regards, Massimo"
   

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10. C

    Chuck

    Pittsburgh1 Bewertung

    5.0

    Besucht am 15. Februar 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    Truly our favorite! Always great food and great choices.
    

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