Kobe Japanese Steakhouse - Brandon

Bewertungen für Kobe Japanese Steakhouse - Brandon von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. RL

   RichardL

   Atlanta11 Bewertungen

   5.0

   Besucht am 25. Dezember 2021

   1. Gesamt 5
   2. Essen 4
   3. Service 5
   4. Ambiente 4

   Christmas Dinner
   

   Kobe Japanese Steakhouse - BrandonBeantwortet am 27. Dezember 2021

   Thank you for dining with us. We really appreciate you taking the time out to share your experience with us.
   

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2. B

   Berri

   Tampa1 Bewertung

   5.0

   Vor 2 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Phenomenal. The chef; Shawn was funny, respectful and very kind The server; Ashley was amazing! Very respectful , polite, and friendly to our kids. These 2 made our evening memorable
   

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3. M

   Millie

   Tampa2 Bewertungen

   5.0

   Vor 4 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   As usual, great meal at Kobe steakhouse! Prices have increased a bit, but it’s still a good value for the money.
   

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4. W

   Wendy VIP

   Fort Lauderdale1 Bewertung

   5.0

   Vor 5 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Our chef ichiban was awesome. Friendly, funny, talented just great. Awesome experience
   

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5. r

   robert

   Tampa1 Bewertung

   2.0

   Vor 5 Tagen besucht

   1. Gesamt 2
   2. Essen 5
   3. Service 2
   4. Ambiente 3

   Waited almost 3 hours for chef even with reservations. Did not sign happy birthday to my daughter nor bought the cup cake after several requests and I added to the reservation.
   

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6. A

   Ana

   Philadelphia5 Bewertungen

   5.0

   Vor 5 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 4
   4. Ambiente 4

   The food was amazing — and there was a LOT of it! Our chef was incredible, super talented and made the whole experience even better. Highly recommend this place… but fair warning: fast all day before you go, because you’re gonna need the room!
   

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7. J

   Jerry

   Tampa5 Bewertungen

   3.0

   Vor 7 Tagen besucht

   1. Gesamt 3
   2. Essen 5
   3. Service 3
   4. Ambiente 4

   Usually the service is great but tonight the server didn’t stay on top of things and most of our drinks were empty several times. The manager standing nearby should have noticed but his head was in his phone the whole time ( must have been March Madness)
   

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8. D

   Donna

   Charleston1 Bewertung

   5.0

   Besucht am 24. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   This was our teenage granddaughter’s first time at a Hibachi restaurant. She loved it! All of the servers and staff were excellent! We love Kobe’s!
   

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9. M

   Michelle

   Orlando4 Bewertungen

   3.0

   Besucht am 23. März 2025

   1. Gesamt 3
   2. Essen 5
   3. Service 4
   4. Ambiente 3

   We made a 6:30 reservation, and arrived 10 minutes early. Our drive time to this location is one hour 15 minutes to one hour 30 minutes, so hard to judge. We certainly didn't expect to be seated early, we just checked in at 6:20. We waited until 7:05 to be seated. That was frustrating, but not the end of the world. It got worse from there. We were seated and it took probably 10 minutes for them to get our drink order, and another 10 to get the drinks. These were not bar drinks - tea, sprite and water. No one at the table, including the other party, ordered bar drinks. Long story short, it took over an hour for them, from the time we sat down, to start cooking for us. At 8:05 one party at our table got up to find a manager, but right then the food arrived. That's how I know what time it was and how long it took. It should never take over 30 minutes to get your "reserved" table and another hour for them to start cooking! The food was good and the chef (Tai) was hilarious and did a great job. But that's where the good stops. This issue of waiting far too long has progressively gotten worse at this location. The last time we went, we said we wouldn't do it again and we did. Shame on us for that, but we don't have a location near us. Needless to say, we left at 9:30, so a 3-hour ordeal. They had a problem with the tableside billing unit, and of course - after all of this - we were overcharged. Noticed it today on my text receipt. So now I'm waiting for a manager to get back with me on that as I had to leave them a voicemail. We really love Kobe, and have been going there for probably 15 years in all, at various locations. This one just seems to disappoint more and more. I'm not in the restaurant industry, but something tells me this place is overbooking reservations, causing standing room only in the lobby and outside, excessive wait times and some very ticked off patrons. Please get this fixed!
   

   Kobe Japanese Steakhouse - BrandonBeantwortet am 25. März 2025

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

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10. RG

    RichG

    Wilmington7 Bewertungen

    5.0

    Besucht am 23. März 2025

    1. Gesamt 5
    2. Essen 4
    3. Service 4
    4. Ambiente 5

    We have been coming to Kobe’s for many years and have visited many locations around central Florida. We live in Lakeland and Brandon is what we consider our “home” resturant. Our chef tonight was the best chef we have ever had. He was outstanding. We had no children in our party but he was awesome with the children that were with the other group. He went above and beyond and really made the whole experience awesome. I think he said his name was Ty by his name tag had a name that I cannot pronounce but stars with a “M”. We were at table 5 and were seated at 5:30 on 3/23. Thanks for the awesome show and service.
    

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