Kelseys Original Roadhouse - Richmond Hill

Bewertungen für Kelseys Original Roadhouse - Richmond Hill von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. T

   Thad

   Toronto1 Bewertung

   1.0

   Vor 2 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 3
   4. Ambiente 2

   Server was pleasant and friendly. Food took too long to prepare and when it got to the table it was cold. (We both had steak, bacon and cheese sandwich with sweet potato fries). Quality of my steak was poor, tough and chewy. Unfortunately, it was just a typical Kelsey's living down to my expectations.
   

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2. Y

   Yasmin

   Toronto3 Bewertungen

   3.0

   Besucht am 15. Februar 2025

   1. Gesamt 3
   2. Essen 4
   3. Service 3
   4. Ambiente 4

   The $10 appetizers don’t cover all appetizers Felt that this was false advertising
   

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3. V

   Victor

   San Francisco2 Bewertungen

   5.0

   Besucht am 14. Februar 2025

   1. Gesamt 5
   2. Essen 4
   3. Service 5
   4. Ambiente 3

   Our overall experience was excellent and that is why we are returning customers. An extensive menu with variety of choices, great food and great value. Our server “Reshma” was absolutely marvellous. She was extremely attentive, efficient and polite & definitely make the evening enjoyable.
   

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4. H

   Hadi

   Toronto1 Bewertung

   3.0

   Besucht am 26. Januar 2025

   1. Gesamt 3
   2. Essen 5
   3. Service 3
   4. Ambiente 5

   Even though I booked and reserve my table in advance the priority has been given to the walk-in customers. For the reason mentioned above I couldn’t get a table which I was expected and I was given the worst table close to the entrance door and a place with too much traffic. So basically reserving a spot in advance for this restaurant is kind of meaningless and has no value to reserve in advance.
   

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5. a

   amanda

   Toronto14 Bewertungen

   1.0

   Besucht am 19. Januar 2025

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   Kelsey’s Richmond Hill Restaurant: where bad service meets worse food. If you’re into waiting forever just to be ignored by the staff, and you love lukewarm, flavorless dishes that make frozen dinners seem gourmet, this is your spot. Don’t bother asking for a refill—your server will probably vanish into the void. And the food? It’s like they gave up halfway through the recipe and hoped you wouldn’t notice. Definitely NOT THE Ultimate dining experience…. And I saved the best for last…. The manager, Monica, where we received the stone-faced manager special: admitting the restaurant is short on food but serving up a hearty helping of zero accountability. It’s almost impressive how they can keep that poker face while telling you they knowingly can’t deliver what you ordered—and then offer absolutely nothing to make it right. The vibe is less ‘hospitality’ and more ‘you’ll take what’s left and like it.’ Maybe they’re saving the refunds for a rainy day—or maybe they just think customer satisfaction is a myth. Either way, it’s a masterclass in how NOT to run a restaurant. Save yourself the regret and eat literally anywhere else.
   

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6. D

   Dominic

   Melbourne1 Bewertung

   1.0

   Besucht am 23. November 2024

   1. Gesamt 1
   2. Essen 5
   3. Service 1
   4. Ambiente 3

   Front desk server was extremely impolite, she told us we can’t be served coz there was no table available; even though we made a reservation on open table. Fortunately the manager gave us a table after she stepped in.
   

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7. M

   Melissa VIP

   Toronto15 Bewertungen

   4.0

   Besucht am 2. November 2024

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   Only ordered dessert here. Was impressed with the size of the dessert.
   

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8. N

   Nalini

   Toronto1 Bewertung

   5.0

   Besucht am 8. August 2024

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   It was a story day outside so we were unsure if we would be seated. We had a dog in a stroller with us which is one reason we booked the patio. We asked our greeter if they would still seat us. She said ahh it’ll storm soon. She then asked me to wait and discreetly spoke to a manager who immediately looked at us and seeing it’s a small dog in a discreet stroller with a cover told us we could find a quiet corner and stay inside. They went to the other guest over there to afk if it would be ok. They immediately agreed and we were seated. It was such a thoughtful and kind gesture. Our food was brought quickly and even found water for our pup. The food was excellent and the staff especially Jennifer were in love with our pup. That meant the world to us. She was attentive to us and our needs as well as ensuring our pup was cared for as we’ll. The guests next to us also came to say hi and were kind. Overall we decided not to overstay our welcome but we had excellent wings food and all. We would definitely recommend this location and food as well as staff. Thank you very much for the opportunity to review this and let you know how generous they are.
   

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9. L

   Lucky

   Toronto2 Bewertungen

   5.0

   Besucht am 6. Juli 2024

   1. Gesamt 5
   2. Essen 4
   3. Service 5
   4. Ambiente 4

   The first time we ever visited Kelsey’s Tanisha was our server. We got, by far, the best service we’d had in a restaurant in a long, long time. So we came back. And we came back again. And again. The service Tanisha always gives is top notch. She treats you as she would want to be treated if she was in your chair. A+++ for excellent service when Tanisha is taking care of your table. The food, on the other hand, is not always so top notch. Two out of three times, the food is significantly over cooked, leaving you waiting for a second plate, which may or may not also be over cooked. When it’s cooked to perfection, it tastes to perfection too. Good value for the money spent, and a really enjoyable meal overall.
   

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10. IM

    IlnazM

    Toronto4 Bewertungen

    5.0

    Besucht am 15. Juni 2024

    1. Gesamt 5
    2. Essen 4
    3. Service 5
    4. Ambiente 4

    Food quality is good, price is reasonable our server was amazing
    

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