Clay's Kitchen & Bar

4.5

4,5

849 Bewertungen

26 bis 40 Britische Pfund

Indisch

Tisch reservieren

2 Personen

18. Dez. 2024

22:00

Heute 4 Mal reserviert

Besondere Anlässe
Nachbarschafts-Restaurant
Für Gruppen geeignet

Welcome to Clay's Kitchen & Bar, and we look forward to serving you.
Our food is modern Hyderabadi cuisine ( a southern region of India) and some exciting small plates from different streets and homes of all the regions of India.

Our food has received praise from Jay Rayner, Grace Dent, William Sitwell, and Tom Parker Bowles and excellent reviews in the Guardian, Observer, and Delicious magazine, among others.

We are also a pub so you can come in for drinks.

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen

Restaurantart
Zwangloses Restaurant
Preisklasse
26 bis 40 Britische Pfund
Küchen
Indisch, Südindien
Öffnungszeiten
Mittagessen Sa. 13:00 Uhr–15:00 Uhr Abendessen Mi., Do. 17:00 Uhr–23:00 Uhr Fr., Sa. 17:00 Uhr–23:30 Uhr
Telefonnummer
0118 947 6060
Website
http://clayskitchen.co.uk/
Zahlungsmethoden
Mastercard, Visa
Dress code
Lässig-elegante Kleidung
Küchenchef
Nandana Syamala

Ort
22-24 Prospect Street, Caversham, Reading, Berkshire RG4 8JG
Gebiet
Reading
Parking details
Privater Parkplatz
Weitere Details
Bier, Glutenfreie Optionen, Komplette Bar, Vegan, Wein

Was 849 Gäste sagen

Bewertungen insgesamt

Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.

4.5

4,5 basierend auf den neuesten Bewertungen

4,5Essen
4,6Service
4,1Ambiente
4Preis-Leistung

Lärm • Lebhaft

Besonders beliebt

Berkshire
Innovativ
Berkshire
Gesund
Berkshire
Vegetarische Optionen
Berkshire
Belebt
Reading
Am häufigsten gebucht

849 Bewertungen

J
Jenny
Berkshire
5 Bewertungen
5.0
5 Bewertungen
Vor 4 Tagen besucht
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 5
Fantastic food, service was professional and friendly. Great to have authentic food and veer away from the average selection of dishes.
War diese Bewertung hilfreich?
D
Dhirendra
Berkshire
1 Bewertung
1.0
1 Bewertung
Vor 4 Tagen besucht
1. Gesamt 1
2. Essen 2
3. Service 1
4. Ambiente 1
I am compelled to share yet another disappointing experience at Clay's Kitchen, marking the fourth instance of poor hospitality. Despite the undeniably good food, the behavior of the lady managing the business has made it impossible to continue visiting this establishment. During our recent visit, we planned to share dishes as a group, which is common and reasonable in Indian dining. However, the manager insisted adamantly that we order five mains for five people, disregarding our preferences entirely. When we asked for clarification, she became hyper and defensive, making the interaction extremely uncomfortable. To make matters worse, she said, "You must order the mains. I don't care if you pack it or take it away." This would have been bad enough, but in a previous visit, they refused to provide take-away boxes even after multiple polite requests. Additionally, her attitude towards guests is noticeably biased. She shows preferential treatment to white-skinned customers, visiting their tables regularly, while ignoring guests of other ethnicities, including Indians. This discriminatory behavior is disheartening, especially in a restaurant that serves Indian cuisine. In a previous incident, a colleague opted not to pay the service charge due to unsatisfactory service. The manager made an unnecessary and loud fuss over this, further showcasing a lack of professionalism and customer care. The final straw was when we expressed dissatisfaction with our treatment and the manager dismissively stated that she "does not care" about our experience and that we were "not bound to come." Such an arrogant and apathetic attitude towards patrons is shocking and unacceptable. the manager has singlehandedly ruined every evening and occasion we’ve chosen to dine here. This place clearly does not value customer relationships or hospitality, and it’s simply not worth the stress and disrespect. Avoid this place if you value a welcoming and courteous dining experience. Pathetic overall.
Clay's Kitchen & BarHeute geantwortet
Thank you for acknowledging our food is excellent. We use top-quality ingredients and take great care in cooking. We pay our staff well, and our overheads are very high, leaving slim margins. A table of 5 ordering only three mains, no starters doesn’t help us survive. We need each person at a table to order at least one dish—it’s fair and clearly stated on our menus and in the booking terms. We have ALWAYS offered takeaway boxes for leftover food for 6 years. When I explained this, you became aggressive and demanded proof which was shown to you. I was alone, facing five people refusing to understand or respect our policy. We treasure all guests but don’t tolerate misbehaviour. I felt too uncomfortable to return, but our staff checked on you regularly. I hope this helps in understanding.
War diese Bewertung hilfreich?
i
iain
Berkshire
2 Bewertungen
3.0
2 Bewertungen
Vor 6 Tagen besucht
1. Gesamt 3
2. Essen 3
3. Service 4
4. Ambiente 3
i have to say i was disappointed with my visit to clays because i am comparing it to the culinary event that a visit to your restaurant inspired when you were based in your other restaurant location in reading. i regarded the old clays as the best indian restaurant i had ever been to. the food was inspirational, extremely well presented and never failed to surprise. yesterdays experience was more mediocre. more like a standard Indian restaurant visit. still above average but a disappointment for the reasons highlighted above. service was enthusiastic, attentive and polite but staff didnt really know much about the food and had to check when we asked questions on the details. maybe i am being picky. i do hope you take this feedback to heart because what you used to provide in the other site was genuinely excellent.
War diese Bewertung hilfreich?
S
Sarah
London
13 Bewertungen
5.0
13 Bewertungen
Besucht am 6. Dezember 2024
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 5
What fabulous fabulous food!! Absolutely stunning, everyone in our party loved all the dishes. I was lucky to have some leftovers to take home (i always over order!). Staff were so friendly despite the restauarnt being full, very reasonably priced we thought. Had heard people say the restaurant was echoing and lacked ambience but we thought it was fine, a noisy place but thats because everyone was enjoying themselves and having a good time. Would highly recommend and we will be back! Thank you!
War diese Bewertung hilfreich?
B
Barney
Oxford
5 Bewertungen
5.0
5 Bewertungen
Besucht am 6. Dezember 2024
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 5
always great food. Good to see it so busy. Service excellent.
War diese Bewertung hilfreich?
S
Sarah
London
1 Bewertung
5.0
1 Bewertung
Besucht am 6. Dezember 2024
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 5
Great atmosphere, great food and service was top notch. A really lovely place to celebrate a special occasion.
War diese Bewertung hilfreich?
R
Rajiv
Berkshire
1 Bewertung
5.0
1 Bewertung
Besucht am 29. November 2024
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 5
Outstanding service and consistently delicious food every time we come
War diese Bewertung hilfreich?
K
Kelly
VIP
London
3 Bewertungen
5.0
3 Bewertungen
Besucht am 28. November 2024
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 5
Another gorgeous meal at Clays. We were out with a vegetarian friend and she was delighted to have so much choice (happy meat eaters, too).
War diese Bewertung hilfreich?
O
Ollie
Bristol
2 Bewertungen
3.0
2 Bewertungen
Besucht am 23. November 2024
1. Gesamt 3
2. Essen 5
3. Service 5
4. Ambiente 5
Great place, lovely interior and food was really good! but the prices are outrageous for Caversham, 3 of us ate with 2 drinks each and it was £160 total. a curry with rice is about £25 per person, it's the type of price I would pay at the Shard in London but not on prospect street in caversham
War diese Bewertung hilfreich?
L
Lucy
Berkshire
1 Bewertung
5.0
1 Bewertung
Besucht am 23. November 2024
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 5
We always have an excellent meal and experience at Clays. The food is absolutely delicious and there is a lovely atmosphere, with a warm welcome. I highly recommend visiting.
War diese Bewertung hilfreich?

FAQ

Sie können mit dem „Online bestellen“-Button die Lieferung direkt bei Clay's Kitchen & Bar bestellen.

Clay's Kitchen & Bar wurde mit 4,5 Sternen von 849 OpenTable-Gästen bewertet.

Ja, Sie können in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen.

Tisch reservieren

2 Personen

18. Dez. 2024

22:00

Heute 4 Mal reserviert

Bestellung als Lieferung oder Takeaway

22-24 Prospect Street, Caversham, Reading, Berkshire RG4 8JG

Restaurantbereiche

Zusätzliche Informationen

Gebiet
Reading
Öffnungszeiten
Mittagessen Sa. 13:00 Uhr–15:00 Uhr Abendessen Mi., Do. 17:00 Uhr–23:00 Uhr Fr., Sa. 17:00 Uhr–23:30 Uhr
Preisklasse
26 bis 40 Britische Pfund
Küchen
Indisch, Südindien
Restaurantart
Zwangloses Restaurant
Dress code
Lässig-elegante Kleidung
Parking details
Privater Parkplatz
Zahlungsmethoden
Mastercard, Visa
Küchenchef
Nandana Syamala
Weitere Details
Bier, Glutenfreie Optionen, Komplette Bar, Vegan, Wein

Website
http://clayskitchen.co.uk/
Telefonnummer
0118 947 6060

Clay's Kitchen & Bar

Tisch reservieren

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen

Speisekarte

Was 849 Gäste sagen

Bewertungen insgesamt

Besonders beliebt

FAQ

Bietet Clay's Kitchen & Bar auf OpenTable eine Lieferoption oder Takeaway an?

Wie wird das Restaurant Clay's Kitchen & Bar bewertet?

Nimmt Clay's Kitchen & Bar derzeit Reservierungen an?

Tisch reservieren

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

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