BJ's Restaurant & Brewhouse - Richmond

Bewertungen für BJ's Restaurant & Brewhouse - Richmond von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. S

   Sheetal

   Raum New York10 Bewertungen

   5.0

   Vor 2 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Go for the pizzookie! You won’t be disappointed! And the staff is a joy!
   

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2. p

   photoguy

   Raleigh15 Bewertungen

   3.0

   Vor 6 Tagen besucht

   1. Gesamt 3
   2. Essen 5
   3. Service 3
   4. Ambiente 4

   The food was a true gastronomic delight, and drinks were spot-on perfect! Service was excellent once a server was finally available to work the section we were seated in. We arrived promptly at our reserved time, but 35 minutes passed before anyone spoke to, or greeted us. All the tables around us were being served, but we were completely ignored. Nine servers were standing around the register, but none spoke to, or acknowledged our existence until we decided to leave. We only stayed because it was after 10 pm by then and there were no other options for dinner in the area. The ambiance appeared welcoming and designed to accommodate many guests. However this was a one time visit for us after our experience.
   

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   BJ's Restaurant & Brewhouse - RichmondVor 5 Tagen geantwortet

   Thank you for sharing your experience. We're thrilled you enjoyed the food and drinks, but we sincerely apologize for the service delay. Your feedback is invaluable, and we'll address this with our team to ensure a more welcoming experience in the future. We appreciate your input!
   

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3. T

   Tony VIP

   San Francisco5 Bewertungen

   5.0

   Besucht am 2. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 4
   4. Ambiente 5

   The table we were sitting at was tight, but the food was great
   

   BJ's Restaurant & Brewhouse - RichmondBeantwortet am 5. März 2025

   Thanks for the awesome review, Tony! We're thrilled to hear you enjoyed the food. We appreciate your feedback about the seating and will take it into consideration. Hope to see you again soon for another great meal!
   

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4. T

   Tymesha

   Miami2 Bewertungen

   3.0

   Besucht am 15. Februar 2025

   1. Gesamt 3
   2. Essen 4
   3. Service 2
   4. Ambiente 3

   Waiter wasn't as attentive as they should have been
   

   BJ's Restaurant & Brewhouse - RichmondBeantwortet am 16. Februar 2025

   Thanks for your feedback, Tymesha. We’re sorry to hear that your experience didn’t meet expectations. We’ll address this with our team to ensure better service in the future. Your input helps us improve, and we hope to provide you with a more attentive experience next time!
   

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5. R

   Ron

   Washington, D.C6 Bewertungen

   5.0

   Besucht am 8. Januar 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Outstanding burgers last night! Great service and great smiles!!
   

   BJ's Restaurant & Brewhouse - RichmondBeantwortet am 10. Januar 2025

   Thanks, Ron! We're thrilled you enjoyed our burgers and experienced great service. Our team loves what they do, and it's fantastic to hear they made your visit special. We can't wait to serve you again soon!
   

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6. V

   Vonda

   Richmond11 Bewertungen

   5.0

   Besucht am 31. Dezember 2024

   1. Gesamt 5
   2. Essen 4
   3. Service 5
   4. Ambiente 5

   Went for New Year’s Eve food was great one steak was overcooked but other then that it was perfect! Dessert was delicious!
   

   BJ's Restaurant & Brewhouse - RichmondBeantwortet am 3. Januar 2025

   Thanks for the fantastic review, Vonda! We're thrilled you enjoyed the food and dessert on New Year's Eve. We appreciate your feedback about the steak and will make sure to address it. Looking forward to welcoming you back soon for another great experience!
   

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7. L

   Lillian

   Richmond7 Bewertungen

   4.0

   Besucht am 30. Dezember 2024

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 3

   The protien bowl was good and the warm chocolate chip cookie with ice cream was delicious
   

   BJ's Restaurant & Brewhouse - RichmondBeantwortet am 31. Dezember 2024

   Thanks for your feedback, Lillian! We're glad you enjoyed the protein bowl and loved the warm chocolate chip cookie with ice cream. We appreciate your support and hope to see you again soon for more tasty treats!
   

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8. S

   Shareka

   Washington, D.C1 Bewertung

   2.0

   Besucht am 27. Dezember 2024

   1. Gesamt 2
   2. Essen 3
   3. Service 2
   4. Ambiente 3

   Reservation was canceled by restaurant. Had to call and get that taken care of. Service was super slow. However, the staff were kind and my food was decent. My friends did not like theirs
   

   BJ's Restaurant & Brewhouse - RichmondBeantwortet am 31. Dezember 2024

   Shareka, we appreciate your feedback and are sorry to hear about your experience. We strive for excellent service and will address your concerns to ensure improvements. We're glad you enjoyed the food and kindness of our staff, and hope to provide a better experience next time.
   

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9. D

   Daniel

   Richmond4 Bewertungen

   5.0

   Besucht am 16. November 2024

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   With a large group on a busy evening, they did a great job and food was delicious and service was great.
   

   BJ's Restaurant & Brewhouse - RichmondBeantwortet am 18. November 2024

   Thanks for the fantastic review, Daniel! We're thrilled to hear you enjoyed the food and service, even on a busy night. It's always our goal to provide a great experience for our guests. Hope to see you and your group again soon!
   

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10. K

    Kim

    Washington, D.C1 Bewertung

    3.0

    Besucht am 26. Oktober 2024

    1. Gesamt 3
    2. Essen 2
    3. Service 5
    4. Ambiente 3

    Comparing this BJ's to one in Florida, this was disappointing for the food. Service was good.
    

    BJ's Restaurant & Brewhouse - RichmondBeantwortet am 28. Oktober 2024

    Thanks for your feedback, Kim! We're glad to hear that you enjoyed the service but are sorry to learn that the food didn’t meet your expectations. We appreciate your insights and will work on improving our menu offerings to better serve our guests.
    

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