Benihana - Chicago, IL

3.9

3,9

2529 Bewertungen

Bis zu 30 USD

Japanisch

Tisch reservieren

2 Personen

16. Dez. 2024

19:00

Heute 54 Mal reserviert

Für Gruppen geeignet
Besondere Anlässe
Belebt

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen

Restaurantart
Zwangloses Restaurant
Preisklasse
Bis zu 30 USD
Küchen
Japanisch
Öffnungszeiten
Mo., Di., So. 11:00 Uhr–23:00 Uhr Mi., Do. 11:00 Uhr–22:00 Uhr Fr., Sa. 11:00 Uhr–0:00 Uhr
Telefonnummer
(312) 780-3110
Website
https://www.benihana.com/
Zahlungsmethoden
American Express, Discover, Mastercard, Visa
Dress code
Lässig-elegante Kleidung
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Räume für private Veranstaltungen
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Ort
875 N Michigan Ave, # GP03, Chicago, IL 60611
Gebiet
Downtown / Loop
Querstraße
John Hancock Center
Parking details
Auf der Straße
Weitere Details
Bar/Lounge, Bier, Cocktails, Glutenfreie Optionen, Happy Hour, Komplette Bar, Lieferung nach Hause, Nebenräume, Nichtraucher, Terrasse/Im Freien, Terrasse/Im Freien, Vegan, Wein

Was 2.529 Gäste sagen

Bewertungen insgesamt

Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.

3.9

3,9 basierend auf den neuesten Bewertungen

4,2Essen
4,1Service
4Ambiente
3,8Preis-Leistung

Lärm • Gemäßigt

2.529 Bewertungen

OT
OpenTable-Gast
Chicago
2 Bewertungen
5.0
2 Bewertungen
Besucht am 1. Januar 2020
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 4
Super Essen und spannende Atmosphäre
War diese Bewertung hilfreich?
OT
OpenTable-Gast
Chicago
1 Bewertung
5.0
1 Bewertung
Besucht am 3. Februar 2018
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 4
Ein besonderes Erlebnis!
War diese Bewertung hilfreich?
N
Natalia
Los Angeles
2 Bewertungen
1.0
2 Bewertungen
Vor 1 Tag besucht
1. Gesamt 1
2. Essen 5
3. Service 1
4. Ambiente 5
While the food was good and the show that comes with it was really entertaining, we had to wait an hour to get the table we MADE A REAERVATION FOR. The front house guy was extra rude and I really question whether he should have that function as his attitude was unacceptable. When I went to ask how much longer we would have to wait for the table that we had reserved after 30 minutes of waiting patiently, he said that if i don’t like to wait that much I can always eat at the bar. Will not be coming back to be treated this way.
War diese Bewertung hilfreich?
J
Jenny
Chicago
8 Bewertungen
5.0
8 Bewertungen
Besucht am 8. Dezember 2024
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 5
We loved our experience and especially our chef Sergio was outstanding. He gave special attention to our toddler and the food was amazing! We will be back!
Benihana - Chicago, ILVor 6 Tagen geantwortet
Thanks for the feedback, Jenny! We're thrilled to hear that you and your family had a fantastic time at Benihana - Chicago. It's wonderful to know that our team was able to provide outstanding service and that you enjoyed our food. We're especially glad you felt the value was worth it! We can't wait to welcome you back for another memorable experience.
War diese Bewertung hilfreich?
S
Simon
Los Angeles
3 Bewertungen
VIP
2.0
3 Bewertungen
Besucht am 8. Dezember 2024
1. Gesamt 2
2. Essen 4
3. Service 3
4. Ambiente 3
8pm reservation on Saturday night. Was told they were 40 mins behind. Got seated at 9:35pm. Waited almost another hour for chef to show up. Was 11:00pm before we got food. We walked out an 8:00pm reservation at 11:50pm. Hostess desk was overwhelmed. Management was clueless. Bad experience.
Benihana - Chicago, ILVor 7 Tagen geantwortet
Hey, Simon! We're truly sorry to hear about your recent experience at Benihana - Chicago. We understand how frustrating it can be to wait for a long time, especially when you've made a reservation. We apologize for the inconvenience you experienced, especially with the timing of the service. Your feedback is invaluable to us as we strive to improve our service. We're taking your comments into account and hope to serve you better in the future. Best, The Management Team
War diese Bewertung hilfreich?
C
Carey
Greater Boston
1 Bewertung
1.0
1 Bewertung
Besucht am 8. Dezember 2024
1. Gesamt 1
2. Essen 4
3. Service 1
4. Ambiente 1
Even with a reservation we waited nearly 2 hours to get seated and get our food.
War diese Bewertung hilfreich?
m
mark
Indiana
3 Bewertungen
1.0
3 Bewertungen
Besucht am 8. Dezember 2024
1. Gesamt 1
2. Essen 5
3. Service 1
4. Ambiente 3
Good food, great show by the chef but completely overshadowed by 1hr 15 minute wait for a table after making a reservation, little to no communication as to when we would be seated and not even a free drink for the inconvenience
Benihana - Chicago, ILVor 7 Tagen geantwortet
Thanks for the review, Mark! We're thrilled to hear that you enjoyed our food and the chef's show at Benihana - Chicago. However, we're truly sorry to hear about the long wait you experienced and the lack of communication about your reservation. We understand how frustrating that can be, especially when you've made a reservation. We appreciate your patience and understanding, and we're glad to hear that you enjoyed the food. We hope to have the opportunity to serve you better in the future.
War diese Bewertung hilfreich?
D
Donna
Oklahoma City
1 Bewertung
2.0
1 Bewertung
Besucht am 6. Dezember 2024
1. Gesamt 2
2. Essen 2
3. Service 4
4. Ambiente 4
We had reservations 2 hours before a show. Because it took so long to seat us and get the service started, I realized we weren’t going to have time to enjoy dinner and get to our show on time. I told the wait staff and offered to leave but they assured me they’d have us out in 45 minutes. We only had time to enjoy 1/3 of what we ordered. The steak was served, the rice was ready as we were putting our coats on to leave and the scallops weren’t even cooking yet. We were charged for the entire meal and it would have been great customer service to at least offer a discount since we notified the staff, were assured we had time for our meal and was only served 1/3 of it.
Benihana - Chicago, ILVor 7 Tagen geantwortet
Thanks for the review, Donna! We're truly sorry to hear about your recent experience at Benihana - Chicago. It's clear that we didn't meet your expectations, especially regarding the timing of your reservation and the quality of your meal. We understand how frustrating this must have been for you, and we sincerely apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide you with the quality experience you deserve.
War diese Bewertung hilfreich?
B
Bruce
Hawaii
1 Bewertung
1.0
1 Bewertung
Besucht am 30. November 2024
1. Gesamt 1
2. Essen 4
3. Service 1
4. Ambiente 4
Normally this Benihana location is good but last visit they really dropped the ball on service. Slow and uncaring all night. Other groups had the same poor experience. Complaints to the manager were met with indifference, which was probably the most frustrating part.
Benihana - Chicago, ILBeantwortet am 2. Dezember 2024
Dear Bruce! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
War diese Bewertung hilfreich?
M
Michelle
Los Angeles
1 Bewertung
1.0
1 Bewertung
Besucht am 30. November 2024
1. Gesamt 1
2. Essen 2
3. Service 1
4. Ambiente 1
Worst restaurant experience I’ve ever had. Manager Lance horribly rude. I will post a full fledge review on TikTok and Google. This was my granddaughters 5th birthday and we made reservations for 6:30 pm, arrived at 6:15, and we were not seated until 7:25 pm. I should state the other quests at our table, strangers to us, basically stated to the manager your service has been poor and you really need to step up your game. I cannot detail every thing that went on here but I will never return.
Benihana - Chicago, ILBeantwortet am 2. Dezember 2024
Hey Michelle! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
War diese Bewertung hilfreich?

FAQ

Benihana - Chicago, IL bietet die Lieferung in Zusammenarbeit mit Postmates und Uber Eats an.

Benihana - Chicago, IL wurde mit 3,9 Sternen von 2529 OpenTable-Gästen bewertet.

Ja, Sie können in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen.

Tisch reservieren

2 Personen

16. Dez. 2024

19:00

Heute 54 Mal reserviert

Bestellung als Lieferung oder Takeaway

875 N Michigan Ave, # GP03, Chicago, IL 60611

Restaurantbereiche

Zusätzliche Informationen

Querstraße
John Hancock Center
Gebiet
Downtown / Loop
Öffnungszeiten
Mo., Di., So. 11:00 Uhr–23:00 Uhr Mi., Do. 11:00 Uhr–22:00 Uhr Fr., Sa. 11:00 Uhr–0:00 Uhr
Preisklasse
Bis zu 30 USD
Küchen
Japanisch
Restaurantart
Zwangloses Restaurant
Dress code
Lässig-elegante Kleidung
Parking details
Auf der Straße
Zahlungsmethoden
American Express, Discover, Mastercard, Visa
Weitere Details
Bar/Lounge, Bier, Cocktails, Glutenfreie Optionen, Happy Hour, Komplette Bar, Lieferung nach Hause, Nebenräume, Nichtraucher, Terrasse/Im Freien, Terrasse/Im Freien, Vegan, Wein

Website
https://www.benihana.com/
Telefonnummer
(312) 780-3110
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Räume für private Veranstaltungen
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

Tisch reservieren

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen

Speisekarte

Was 2.529 Gäste sagen

Bewertungen insgesamt

FAQ

Bietet Benihana - Chicago, IL auf OpenTable eine Lieferoption oder Takeaway an?

Wie wird das Restaurant Benihana - Chicago, IL bewertet?

Nimmt Benihana - Chicago, IL derzeit Reservierungen an?

Tisch reservieren

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen