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We had a family meal to celebrate a birthday. The staff were polite and extremely efficient. The ambiance in the restaurant was lively and family oriented. The food, as always was absolutely delicious and plentiful. We had a truly, lovely evening. Thank you :-)

The food is always brilliant, plenty of staff so service is also great. Sometimes a little cold and noisy.

It was a busy early lunchtime. We ordered drinks, both hot drinks arrived soon afterwards but after waiting 15 more minutes for my daughter’s cold drink I had to flag down a waitress and ask for it. The food came, one veggie breakfast, a Ruben sandwich and portion of fries. My daughter is 12 and vegetarian and there was nothing on the children’s menu she liked so plumbed for a portion of fries . She’s at that in between age with the menu but only likes her food plain and would not eat any of the adult dishes due to mixing of ingredients,dressings and spice. When the order arrived there were fries with the sandwich which were in an enamel mug whereas the individual portion arrived on my breakfast plate in what I can only describe as an expresso cup. Without saying anything the waitress promptly took the fries and alio from my plate. (Leaving a generous gap) and placed this tiny portion in front of my daughter where the tomatoes sauce from my plate was all on the bottom of the vessels and transferred rings on to the table. I couldn’t quite believe what she did or understand this action. I was speechless. The waitress left and my daughter became quite upset at this token gesture of a portion. I couldn’t get the waitresses attention again. My friend kindly swapped her mug and of fries for the mini portion so at least my daughter was able to eat. I wasn’t sure if the Ruben came with chips as hadn’t been paying attention when my friend ordered hers. Surely that was the mix up but when I went to pay the bill I was charged for two fries and alio @ £8. This was difficult to argue over where I was dealing with someone else so I paid it and we left but felt a little dissatisfied at quite a clumsy and strange experience.

I ordered the teriyaki Salmon. The salmon was cooked beautifully but it was a bit dry as a meal. Could have done with some sauce. The salad was just lettuce so it would have been nice to have some tomato & cucumber as well.

This is our third year having Christmas lunch at Orelle. Like every other year, the food was outstanding and the service was impeccable. Thank you for yet another perfect Christmas lunch!