Cafe Sierra at Hilton Universal City

Bewertungen für Cafe Sierra at Hilton Universal City von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. T

   Thomasi

   MV3 Bewertungen

   3.0

   Besucht am 23. September 2024

   1. Gesamt 3
   2. Essen 4
   3. Service 2
   4. Ambiente 2

   Das Buffet war sehr reichlich. Liebster ohne Ende.
   

   Cafe Sierra at Hilton Universal CityBeantwortet am 23. September 2024

   Thomas, Thank you for sharing your feedback about your recent visit. We’re glad to hear that you enjoyed the variety of options in our buffet. Sincerely, The Cafe Sierra Team
   

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2. S

   Scott

   Los Angeles2 Bewertungen

   5.0

   Besucht am 31. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Great experience and always great food. Extra charges were unexpected but no tip balances it out. We tipped anyway because service was great.
   

   Cafe Sierra at Hilton Universal CityBeantwortet am 2. April 2025

   Thank you for the wonderful review! We're so glad you enjoyed the food and service. The Cafe Sierra Team
   

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3. J

   Julie

   Orange County1 Bewertung

   5.0

   Besucht am 30. März 2025

   1. Gesamt 5
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   The experience was great as always. Maybe I came at a busy time because my empty plates and drinks were unfilled. The service redeemed at the end. Inconsistent from the very last experience. I was celebrating a birthday and the server joined in. He had an amazing voice. The food was overall good. Some was over cooked but not a deal breaker. It is a no tip facility. But a facility charge does get added on the bill at the end. Something to note for next time.
   

   Cafe Sierra at Hilton Universal CityBeantwortet am 4. April 2025

   Thank you for your feedback. We're glad you enjoyed your overall experience and the server made your birthday special. We apologize for the inconsistencies you experienced and will address this to ensure a smoother experience next time. The Cafe Sierra Team
   

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4. M

   Mary

   Los Angeles4 Bewertungen

   3.0

   Besucht am 30. März 2025

   1. Gesamt 3
   2. Essen 2
   3. Service 3
   4. Ambiente 3

   I was very disappointed in that there wasn’t any fresh vegetables or fruit on the buffet. The dinning room layout looked like a Chinese buffet, not a $137 PP dining experience. Good were heaving sauced so one could know if the fish or meats were fresh. No chicken on the menu at all. In addition they have added a 15% facility fee which does not Cover the tip for the waiters. Not sure if I will frequent Cafe Sierra in the future.
   

   Cafe Sierra at Hilton Universal CityBeantwortet am 2. April 2025

   We are sorry to hear your recent experience at Cafe Sierra did not meet your expectations. We appreciate your feedback regarding the buffet selection, dining room layout, and facility fee. Cafe Sierra is a no tipping establishment and we do charge a 15% mandatory facility fee used to fund administrative costs to sustain the overall operations of our business. We strive to provide a high-quality dining experience and your comments are valuable as we continuously work to improve. The Cafe Sierra Team
   

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5. M

   Manuel

   Las Vegas1 Bewertung

   3.0

   Besucht am 29. März 2025

   1. Gesamt 3
   2. Essen 4
   3. Service 3
   4. Ambiente 3

   The service was a bit disappointing. The drinks weren't cold, and the food wasn't as good as usual. I love that place, but this time I was disappointed.
   

   Cafe Sierra at Hilton Universal CityBeantwortet am 2. April 2025

   Thank you for your feedback. We sincerely apologize that your recent experience didn't meet your expectations. We're disappointed to hear about the cold drinks and food quality. We value your loyalty and hope you'll give us another chance to provide the excellent experience you usually enjoy. Please feel free to contact us directly to discuss this further. The Cafe Sierra Team
   

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6. M

   Maria VIP

   Los Angeles9 Bewertungen

   5.0

   Besucht am 23. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Wonderful, friendly and accommodating staff! Food was so delicious and fresh! I love crab legs and had both cold and hot.. I enjoyed it hot better, but loved the fact that I can try both here and have as much as I wanted! The Buffett price includes your drinks alcohol and non alcohol, that was an awesome surprise for me! Thank you Cafe Sierra for friendly service and very delicious seafood and prime rib and desserts! Oh I almost forgot Roger, the guitarist your musician, while dining is absolutely great! He sets the ambience to make it complete….We’ll be back!! And shout out to Michael/Miguel… he actually sang Happy Birthday to my Brother, the reason we were there for this wonderful experience!
   

   Cafe Sierra at Hilton Universal CityBeantwortet am 2. April 2025

   Thank you for your wonderful review! We're so happy you enjoyed the fresh seafood, especially the crab legs, and the surprise of our inclusive beverage offering. It's fantastic to hear Roger's music and Michael/Miguel's birthday serenade enhanced your brother's celebration. We look forward to welcoming you back to Cafe Sierra! The Cafe Sierra Team
   

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7. J

   Jose Luis

   Los Angeles1 Bewertung

   5.0

   Besucht am 22. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Server was awesome treating my mom well i think it was micheal he was soo nice it was my moms birthday he treated her like a queen awesome server thank you for making my moms dinner an awesome dinner
   

   Cafe Sierra at Hilton Universal CityBeantwortet am 24. März 2025

   We're delighted Michael made your mom's birthday so special! We'll be sure to pass along your kind words. It's our pleasure to create memorable moments. The Cafe Sierra Team
   

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8. J

   Judith

   Los Angeles2 Bewertungen

   5.0

   Besucht am 16. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

    Top-tier great experience I love this place. Everything does A1. Awesome atmosphere excellent service 10 out of ten I definitely recommend it to everyone
   

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   Cafe Sierra at Hilton Universal CityBeantwortet am 17. März 2025

   Thank you for your glowing review! We're delighted you enjoyed our service and atmosphere. We look forward to welcoming you back for another top-tier experience. The Cafe Sierra Team
   

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9. PJ

   PaulJ

   San Francisco5 Bewertungen

   5.0

   Besucht am 16. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Food was great. Don’t find food this good in most buffets. Staff was amazing! Even met a staff member from my hometown in El Paso, TX. Enjoyed chatting it up with Pabel. Roger Espinoza played great tunes, adding to the amazing ambiance. Great way to celebrate our engagement!
   

   Cafe Sierra at Hilton Universal CityBeantwortet am 17. März 2025

   Congratulations on your engagement! We're delighted you enjoyed our buffet, staff, and music. It's wonderful Pabel made you feel at home. We hope to welcome you back! The Cafe Sierra Team
   

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10. T

    Tif VIP

    Los Angeles34 Bewertungen

    5.0

    Besucht am 16. März 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    Went for dinner to celebrate two birthdays. It was a little warm inside as we sat by the carving station. The food was great, my family enjoyed the shellfish. I loves the mashed potatoes and beef selection along with the pasta station. I am not a big dessert person, but the desserts were AMAZING! There was a chocolate mousse cake and I think either a tres leches or tiramisu cake that was so yummy! The potstickers and dumplings were delish too, wish there was a sauce for them though. Jason was our server again(we had him for mother’s day) he was great! And all of the staff was lovely. I would go back, but maybe during brunch.
    

    Cafe Sierra at Hilton Universal CityBeantwortet am 17. März 2025

    Thank you for celebrating with us! We're glad you enjoyed the food, especially the desserts. We appreciate the feedback about the temperature and sauce. Jason and our team are delighted you felt well taken care of. We hope to welcome you back for brunch! The Cafe Sierra Team
    

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