Benihana - Troy, MI

3.8

3,8

4015 Bewertungen

Bis zu 30 USD

Japanisch

Tisch reservieren

2 Personen

23. Dez. 2024

19:00

Heute 74 Mal reserviert

Besondere Anlässe
Für Gruppen geeignet
Belebt

Willkommen im Benihana zu einem kulinarischen Erlebnis ohne gleichen. Sie sitzen in Gruppen an Gemeinschaftstischen, an denen Ihr persönlicher Koch die uralte Kunst des Teppanyaki zelebriert. Beobachten Sie, wie feine Würfel für Gerichte zugeschnitten werden, die Ihre Augen und Gaumen gleichermaßen betören, egal ob Sie sich für köstliche Steaks, zartes Hühnchen oder saftige Meeresfrüchte entscheiden. Ein talentierter Sushi-Koch bereitet Ihnen auch Sushi zu und besondere Cocktails sind ebenfalls erhältlich. Das Benihana Troy befindet sich auf der Big Beaver Road, zwischen der Crooks Road und der Autobahn Coolidge sowie in der Nähe des Somerset Collection und des Golfplatzes Somerset Park. Der Parkplatz und der Eingang befinden sich auf der Rückseite des Gebäudes. Gruppen ab 8 Personen zahlen eine zusätzliche Servicegebühr von 18 %. Reservierungen werden nur für den Teppan-Bereich angenommen. Um Sie besser unterbringen zu können, werden keine Reservierungen für die Sushi-Bar oder die Lounge akzeptiert.

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen

Restaurantart
Zwangloses Restaurant
Preisklasse
Bis zu 30 USD
Küchen
Japanisch
Öffnungszeiten
Mo., Di., Fr.–So. 11:00 Uhr–23:00 Uhr Mi., Do. 11:00 Uhr–22:00 Uhr
Telefonnummer
(248) 649-6340
Website
https://www.benihana.com/
Zahlungsmethoden
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Lässig-elegante Kleidung
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Ort
1985 W. Big Beaver Road, Troy, MI 48084
Gebiet
Troy
Querstraße
Crooks
Parking details
Free parking for Benihana guests
Weitere Details
Bar/Lounge, Bier, Cocktails, Glutenfreie Optionen, Happy Hour, Komplette Bar, Lieferung nach Hause, Nichtraucher, Vegan, Wein

Hier vorgestellt

Beliebte Gerichte

Was 4.015 Gäste sagen

Bewertungen insgesamt

Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.

3.8

3,8 basierend auf den neuesten Bewertungen

4,2Essen
3,7Service
3,6Ambiente
3,3Preis-Leistung

Lärm • Gemäßigt

4.015 Bewertungen

T
Tina
Detroit
1 Bewertung
2.0
1 Bewertung
Vor 1 Tag besucht
1. Gesamt 2
2. Essen 1
3. Service 1
4. Ambiente 1
The area we were in was cold as if they had the ac on. Food was just ok. This is visit wasn’t a good experience like we’ve had in the past.
War diese Bewertung hilfreich?
J
Joe
Detroit
1 Bewertung
2.0
1 Bewertung
Vor 2 Tagen besucht
1. Gesamt 2
2. Essen 2
3. Service 1
4. Ambiente 2
Wife got scallops, calamari and jumbo shrimp. They over cooked so much. We never got offered our ice cream at the end. And we waited for about 45 minutes once we sat down before we even got soup or salad. First and last time going.
Benihana - Troy, MIHeute geantwortet
Thanks for the review, Joe. We're sorry to hear that your experience at Benihana - Troy didn't meet your expectations. We apologize for the overcooked scallops, calamari, and jumbo shrimp, as well as the delay in service. We also regret that you felt the value wasn't up to par. Your feedback is invaluable to us as we strive to improve with each and every visit. We hope to have the opportunity to serve you better in the future.
War diese Bewertung hilfreich?
C
Christina
Toronto
14 Bewertungen
3.0
14 Bewertungen
Vor 3 Tagen besucht
1. Gesamt 3
2. Essen 4
3. Service 2
4. Ambiente 2
I ‘m not going to lie. It’s not like it was before Covid. It seems like it has never bounced back. Chefs aren’t as good as they use to be. Service isn’t great and management seems to be lacking. This last visit I never got a drink that I asked for 3 times. We weren’t offered tea and ice cream before our bill came even though it was included with our meal. Our poor chef was trying really hard but you could tell that he was inexperienced and we could hardly understand him. And everything seemed to be a bit dirty (washroom, floors etc) This place needs to step up
Benihana - Troy, MIVor 1 Tag geantwortet
Thanks for visiting us, Christina. We're sorry to hear about your recent experiences at Benihana - Troy. We understand that things have not been the same and we apologize for any shortcomings in our service and cleanliness. We also regret that you felt our chefs were not up to par. Your feedback is important to us and we assure you that we will take steps to improve. We hope you'll give us another chance to provide a better dining experience.
War diese Bewertung hilfreich?
H
Helen
Detroit
1 Bewertung
2.0
1 Bewertung
Besucht am 15. Dezember 2024
1. Gesamt 2
2. Essen 4
3. Service 2
4. Ambiente 1
We were excited to try Benihana for the first time but will not be back. We were greeted with a less than friendly hostess, the bathrooms were terrible - unclean and smelly. The atmosphere was dated and the prices were insane! $15 for a single crown and coke, $12.50 for a glass of wine that costs $15 for a bottle at the store. We got 2 sushi rolls (that came out separately) service was mediocre. We each had 1 drink and our bill was $70. Save your money and try one of the other nearby places that will do a much better job.
Benihana - Troy, MIVor 6 Tagen geantwortet
Hi, Helen! We're really sorry to hear about your disappointing experience at Benihana - Troy. We always aim to deliver a great experience, and we regret that we missed the mark this time. We apologize for the service and the cleanliness issues you mentioned. We take your feedback seriously and will work on these issues. We're also sorry to hear that you found our prices to be high. We strive to provide the best value for our customers and will take your feedback into account. We hope you'll give us another chance in the future. Best, The Management Team
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H
Heather Leigh
Detroit
1 Bewertung
2.0
1 Bewertung
Besucht am 15. Dezember 2024
1. Gesamt 2
2. Essen 4
3. Service 2
4. Ambiente 1
We had an 8:15 pm reservation after shopping for 3 hours … we did not get sorted until 9 pm and we did not have food finished until after 10pm k just had mine boxed … the service was extremely slow they are under staffed and they over book their tables.
Benihana - Troy, MIVor 7 Tagen geantwortet
Hey, Heather! We're really sorry to hear about your recent experience at Benihana - Troy. We understand how frustrating it can be to wait, especially when you're looking forward to a good meal. We're taking your feedback seriously and will work on improving our service speed and seating process. We hope you'll give us another chance to make your dining experience a better one. Thanks for your review, it helps us grow and improve.
War diese Bewertung hilfreich?
S
Steve
VIP
Detroit
4 Bewertungen
1.0
4 Bewertungen
Besucht am 15. Dezember 2024
1. Gesamt 1
2. Essen 2
3. Service 1
4. Ambiente 1
7:30 reservation. Not seated until 8:15 Hibachi not started until 9:30. Finally done at 10:30. 3 hour “experience”
Benihana - Troy, MIVor 7 Tagen geantwortet
Hey Steve! Thanks for the feedback. We're sorry to hear about your experience at our Benihana - Troy location. It's always our goal to provide prompt service and delicious food, and we're sorry we fell short during your visit. We appreciate your patience and understand that waiting for such a long time could be frustrating. Your feedback is crucial for us to improve and we will take your comments on board. We hope you'll give us another chance to provide a better experience. Sincerely, The Management Team
War diese Bewertung hilfreich?
S
Shay
Detroit
5 Bewertungen
3.0
5 Bewertungen
Besucht am 12. Dezember 2024
1. Gesamt 3
2. Essen 4
3. Service 4
4. Ambiente 4
Tali did a good job preparing and seasoning the food. However, his focus shifted to the guest at our table who chose to tip him at the beginning of our experience as opposed to the end. Mr. Tali catered to the person who tipped him early and the person with him by giving them more food than others at the grill. Even after asking Tali about our portions Tali dismissed us as though what we asked did not matter. It made the overall experience not so good.
Benihana - Troy, MIBeantwortet am 15. Dezember 2024
Hey Shay, Thank you for sharing your experience at Benihana - Troy. We're glad to hear that you enjoyed preparing and seasoning your food. However, we're sorry to hear that the focus shifted towards you as opposed to you. We understand how this could have affected your overall experience. We strive to provide the best service to all our guests and your feedback is valuable to us. We hope you'll give us another chance to provide a better dining experience. Best Regards, The Management Team
War diese Bewertung hilfreich?
A
Alliyah
Detroit
1 Bewertung
5.0
1 Bewertung
Besucht am 12. Dezember 2024
1. Gesamt 5
2. Essen 5
3. Service 3
4. Ambiente 4
Bianca our cook was amazing ! Our server was no where to be found most of the time but she did buss the table whenever we did see her towards the end.
Benihana - Troy, MIBeantwortet am 15. Dezember 2024
Thanks for the review, Alliyah! We're thrilled to hear that you had an amazing experience with your food and service at Benihana - Troy. We're sorry to hear that our service did not meet your expectations. We always aim to provide excellent service to all our guests and we're sorry we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope to see you again soon!
War diese Bewertung hilfreich?
S
Shanell
Detroit
11 Bewertungen
5.0
11 Bewertungen
Besucht am 11. Dezember 2024
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 5
My experience was Great! Everything was on point. I didn't have to ask for anything.
Benihana - Troy, MIBeantwortet am 12. Dezember 2024
Hey Shanell, thank you for taking the time to leave us this fantastic review! We're thrilled to hear that your experience at Benihana - Troy was on point and that you didn't have to ask for anything. We strive to provide excellent service to all our guests and your feedback is a testament to our efforts. We appreciate your kind words and look forward to serving you again soon!
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OT
OpenTable-Gast
Charlotte
1 Bewertung
5.0
1 Bewertung
Besucht am 10. Dezember 2024
1. Gesamt 5
2. Essen 5
3. Service 5
4. Ambiente 4
Our waitress was amazing and our chief was phenomenal. Food was good, our waitress hit all points. Enjoyed our birthday celebration which was the reason why we were there. The staff came out and sang happy Birthday to the birthday boy. Great Service, Great Time.
Benihana - Troy, MIBeantwortet am 12. Dezember 2024
Dear Guest! Thanks for the feedback! We're thrilled to hear that you had a fantastic birthday celebration at Benihana - Troy. It's great to know that our team made your day memorable. We're also glad that you enjoyed our food and found our service to be excellent. We strive to provide an exceptional experience for all our guests. We look forward to serving you again soon!
War diese Bewertung hilfreich?

FAQ

Benihana - Troy, MI bietet die Lieferung in Zusammenarbeit mit Postmates und Uber Eats an.

Benihana - Troy, MI wurde mit 3,8 Sternen von 4015 OpenTable-Gästen bewertet.

Ja, Sie können in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen.

Tisch reservieren

2 Personen

23. Dez. 2024

19:00

Heute 74 Mal reserviert

Bestellung als Lieferung oder Takeaway

1985 W. Big Beaver Road, Troy, MI 48084

Restaurantbereiche

Zusätzliche Informationen

Querstraße
Crooks
Gebiet
Troy
Öffnungszeiten
Mo., Di., Fr.–So. 11:00 Uhr–23:00 Uhr Mi., Do. 11:00 Uhr–22:00 Uhr
Preisklasse
Bis zu 30 USD
Küchen
Japanisch
Restaurantart
Zwangloses Restaurant
Dress code
Lässig-elegante Kleidung
Parking details
Free parking for Benihana guests
Zahlungsmethoden
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Weitere Details
Bar/Lounge, Bier, Cocktails, Glutenfreie Optionen, Happy Hour, Komplette Bar, Lieferung nach Hause, Nichtraucher, Vegan, Wein

Website
https://www.benihana.com/
Telefonnummer
(248) 649-6340
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Troy, MI

Tisch reservieren

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen

Hier vorgestellt

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

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Beliebte Gerichte

Benihana Trio

Shrimp Sushi

Filet Mignon

Speisekarte

Was 4.015 Gäste sagen

Bewertungen insgesamt

FAQ

Bietet Benihana - Troy, MI auf OpenTable eine Lieferoption oder Takeaway an?

Wie wird das Restaurant Benihana - Troy, MI bewertet?

Nimmt Benihana - Troy, MI derzeit Reservierungen an?

Tisch reservieren

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen

Hier vorgestellt

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day