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Steak And Lobster Xpx - Benihana - Troy, MI, Troy, MI

Benihana - Troy, MI

3.8
3,8
3987 Bewertungen
Bis zu 30 USD
Japanisch

Tisch reservieren

2 Personen
19:00
Heute 47 Mal reserviert
  • Besondere Anlässe
  • Für Gruppen geeignet
  • Kinderfreundlich
Willkommen im Benihana zu einem kulinarischen Erlebnis ohne gleichen. Sie sitzen in Gruppen an Gemeinschaftstischen, an denen Ihr persönlicher Koch die uralte Kunst des Teppanyaki zelebriert. Beobachten Sie, wie feine Würfel für Gerichte zugeschnitten werden, die Ihre Augen und Gaumen gleichermaßen betören, egal ob Sie sich für köstliche Steaks, zartes Hühnchen oder saftige Meeresfrüchte entscheiden. Ein talentierter Sushi-Koch bereitet Ihnen auch Sushi zu und besondere Cocktails sind ebenfalls erhältlich. Das Benihana Troy befindet sich auf der Big Beaver Road, zwischen der Crooks Road und der Autobahn Coolidge sowie in der Nähe des Somerset Collection und des Golfplatzes Somerset Park. Der Parkplatz und der Eingang befinden sich auf der Rückseite des Gebäudes. Gruppen ab 8 Personen zahlen eine zusätzliche Servicegebühr von 18 %. Reservierungen werden nur für den Teppan-Bereich angenommen. Um Sie besser unterbringen zu können, werden keine Reservierungen für die Sushi-Bar oder die Lounge akzeptiert.

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen

  • Restaurantart
    Zwangloses Restaurant
  • Preisklasse
    Bis zu 30 USD
  • Küchen
    Japanisch
  • Öffnungszeiten
    Mo.–Do., So. 11:00 Uhr–22:00 Uhr Fr., Sa. 11:00 Uhr–23:00 Uhr
  • Telefonnummer
    (248) 649-6340
  • Website
    https://www.benihana.com/
  • Zahlungsmethoden
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Lässig-elegante Kleidung
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Ort
    1985 W. Big Beaver Road, Troy, MI 48084
  • Gebiet
    Troy
  • Querstraße
    Crooks
  • Parking details
    Free parking for Benihana guests
  • Weitere Details
    Bar/Lounge, Bier, Cocktails, Glutenfreie Optionen, Happy Hour, Komplette Bar, Lieferung nach Hause, Nichtraucher, Vegan, Wein

Hier vorgestellt

Speisekarte

Speisekarte auf Webseite des Restaurants ansehen

Was 3.987 Gäste sagen

Bewertungen insgesamt

Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.

3.8
3,8 basierend auf den neuesten Bewertungen
  • 4,1Essen
  • 3,7Service
  • 3,7Ambiente
  • 3,4Preis-Leistung

Lärm • Gemäßigt

Besonders beliebt

  • Detroit / Eastern Michigan

    Kinderfreundlich

  • Detroit

    Kinderfreundlich

3.987 Bewertungen

  1. Joi

    Detroit

    7 Bewertungen

    3.0

    7 Bewertungen

    Vor 2 Tagen besucht

    1. Gesamt 3
    2. Essen 5
    3. Service 5
    4. Ambiente 3
    The food was awesome! Our cook was perfect. Our waitress was wonderful. The restaurant was too cold, even with the grill on.
    Benihana - Troy, MIVor 1 Tag geantwortet
    Thanks for visiting us, Joi! We're thrilled to hear that you enjoyed the food and found our service to be wonderful. We apologize for the inconvenience you experienced due to the temperature. We appreciate your feedback and will certainly look into this matter. We hope to welcome you back soon at Benihana - Troy.

    War diese Bewertung hilfreich?

  2. Tiffany

    Detroit

    1 Bewertung

    1.0

    1 Bewertung

    Vor 3 Tagen besucht

    1. Gesamt 1
    2. Essen 3
    3. Service 2
    4. Ambiente 3
    This restaurant has fell off a lot over the years. The quality of both the food and service Is extremely subpar. The waiters and greeters are also not friendly. My food was so greasy and my son had to wait on his steamed rice while his steak got cold cause the waitress hadn’t even brung it out. This establishment could definitely use some management. I won’t be back to patronize.
    Benihana - Troy, MIVor 2 Tagen geantwortet
    Dear Tiffany! Thanks for visiting us at Benihana - Troy. We're truly sorry to hear about your recent experience. We pride ourselves on our food and service, and we're disappointed to hear that we fell short during your visit. Your comments about the quality of our food and service, as well as the friendliness of our staff, are taken very seriously. We will certainly address these issues with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're saddened to hear that you won't be returning, but we hope you might consider giving us another chance in the future. Best regards, The Management Team

    War diese Bewertung hilfreich?

  3. EDIS

    Detroit

    1 Bewertung

    5.0

    1 Bewertung

    Vor 5 Tagen besucht

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5
    Upon entering the restaurant, I was greeted with a friendly smile. My server was very professional, polite and accommodating. My chef was amazing! He expertly prepared my food and gave exceptional service overall. He was kind and attentive.
    Benihana - Troy, MIVor 3 Tagen geantwortet
    Hello, Edis! Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that you had a positive experience with us at Benihana - Troy. It's great to know that you found our staff professional, polite, and accommodating. We're also glad that you appreciated the service you received from them. We strive to provide an exceptional dining experience for all our guests and your kind words are a testament to that. We look forward to serving you again soon. Best regards, The Management Team

    War diese Bewertung hilfreich?

  4. Lauren

    Detroit

    13 Bewertungen

    1.0

    13 Bewertungen

    Vor 6 Tagen besucht

    1. Gesamt 1
    2. Essen 2
    3. Service 1
    4. Ambiente 3
    We made a reservation for 6 pm on a Sunday. After we were seated, it took 1.5 hours until the chef came to the table to cook the meal. It was super loud, service was slow. The bathrooms were very dirty, with trash everywhere and no toilet paper. I will not be back.
    Benihana - Troy, MIVor 4 Tagen geantwortet
    Thanks for the review, Lauren! We're truly sorry to hear about your experience at Benihana - Troy. It's disappointing to know that we did not meet your expectations, especially on a Sunday evening. We understand how frustrating it can be when waiting, especially when you have a reservation. We also regret to hear about the cleanliness issues and the service speed. We assure you that we will address these issues with our team to improve our services. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to make it right. Best, The Management Team

    War diese Bewertung hilfreich?

  5. Shaun

    Detroit

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 11. November 2024

    1. Gesamt 5
    2. Essen 5
    3. Service 4
    4. Ambiente 5
    Son's 5th Birthday (Lunch). They made a big deal out of it! Great show for a 2 yo & 5 yo.
    Benihana - Troy, MIBeantwortet am 14. November 2024
    Hi, Shaun! We're thrilled to hear that you chose to celebrate your son's fifth birthday with us at Benihana - Troy. It's wonderful to know that we could make your little ones feel special on such a special day. We're glad you enjoyed the show and we'll make sure to continue making special moments like this a regular occurrence. Thank you for your positive feedback and we hope to see you again soon! Best wishes, The Management Team

    War diese Bewertung hilfreich?

  6. Sarah

    Detroit

    1 Bewertung

    2.0

    1 Bewertung

    Besucht am 10. November 2024

    1. Gesamt 2
    2. Essen 3
    3. Service 2
    4. Ambiente 2
    Chef didn’t do anything special to entertain the kids. Not interactive. Ordered appetizers and they never came. No acknowledgement of a birthday they asked about. Food was decent but definitely shorted items.
    Benihana - Troy, MIBeantwortet am 14. November 2024
    Hey Sarah! We're sorry to hear that your experience at Benihana - Troy didn't meet your expectations. We appreciate your feedback regarding the service and food, and we're sorry for any misunderstanding about your birthday. We strive to create a memorable experience for all our guests and it seems we fell short this time. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you better in the future. Best regards, The Management Team

    War diese Bewertung hilfreich?

  7. Catherine

    Detroit

    5 Bewertungen

    VIP
    1.0

    5 Bewertungen

    Besucht am 9. November 2024

    1. Gesamt 1
    2. Essen 1
    3. Service 1
    4. Ambiente 1
    Our reservation was for 6:30 and after waiting about half an hour, we opted to sit in the sushi room in hopes of getting our dinner sooner. Unfortunately, our waitress was busy and after taking our order, we didn’t see her back after another long wait with lukewarm onion soup and salad with clumpy dressing. No green tea and we had to get our own water. The restaurant became busier with the lobby overflowing with waiting people and our food which finally came was disappointing. I ordered the yakisoba trio which was too much soggy udon noodles filled with cabbage, onions, scallions and tiny pieces of chicken, shrimp and fatty beef. It felt like leftovers protein pieces thrown in overcooked udon noodles buried in cabbage and onions. We had to insist on our shrimp appetizer but was so disappointed didn’t even want their complementary birthday dessert. We had went to a Benihana’s in California last month which was delicious, timely and accommodating. I don’t think we will be returning here.
    Benihana - Troy, MIBeantwortet am 11. November 2024
    Hello Catherine! We're truly sorry to hear about your recent experience at Benihana - Troy. It's clear that we fell short of our usual standards during your visit. We understand how frustrating it can be to wait for your order, especially when you're looking forward to a delicious meal. We also apologize for the lukewarm soup and the disappointment with your yakisoba trio. We're glad you enjoyed your last visit, and we're committed to improving. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll consider giving us another chance to provide the quality experience you expect from us. Best, The Management Team

    War diese Bewertung hilfreich?

  8. Dawn

    Detroit

    4 Bewertungen

    2.0

    4 Bewertungen

    Besucht am 5. November 2024

    1. Gesamt 2
    2. Essen 5
    3. Service 2
    4. Ambiente 3
    They was understaffed our cook was amazing he had to do double duty because our waitress forgot to give us forks so we couldn’t eat the food that we was preparing. So he went and got them .
    Benihana - Troy, MIBeantwortet am 7. November 2024
    Hey Dawn! Thanks for the feedback! We're glad to hear that our staff was able to provide excellent service despite the unexpected circumstances. We apologize for the oversight with forks during your visit. We're continuously working on improving our service, and your feedback is invaluable. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you again soon.

    War diese Bewertung hilfreich?

  9. Robert

    Detroit

    77 Bewertungen

    VIP
    2.0

    77 Bewertungen

    Besucht am 2. November 2024

    1. Gesamt 2
    2. Essen 5
    3. Service 2
    4. Ambiente 1
    Reservation at 7:45pm. No one waited on us until 8:10pm. Finally, after one of the guests asking, we started service. Chef did not show up until 9:00pm and we did not finish until 10:00pm. Have had similar experience with the Troy location. Management is lacking. Service is always slow. We have been frequenting the Farmington Hills location which does a much better job. Most likely will not return to Troy location after over 30 years of frequenting the restaurant. The place is also in need of a good remodeling. Grease was dripping on our plates from the hood fan above.
    Benihana - Troy, MIBeantwortet am 4. November 2024
    Hello Robert! We're truly sorry to hear about your recent experience at Benihana - Troy. We strive to provide excellent service and it's clear we fell short during your visit. We apologize for the delay in service and the issues you encountered. We understand how frustrating it can be to wait for service and it's clear we can improve our performance in this regard. We also appreciate your feedback about the room decor and will take it into consideration as we strive to improve our overall dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best regards, The Management Team

    War diese Bewertung hilfreich?

  10. Don

    Detroit

    15 Bewertungen

    VIP
    3.0

    15 Bewertungen

    Besucht am 2. November 2024

    1. Gesamt 3
    2. Essen 5
    3. Service 3
    4. Ambiente 4
    Ok, we love the food. The fried rice is fantastic, everything was cooked well. Our problems were: 1. that it took over an hour for our chef to arrive. The entire evening took 2-1/2 hours, from being seated until paying the check. 2. We ordered two meals, one sushi, and some extra fried rice, and the bill was over $140. 3. Not totally the restaurants fault, but the next table had four women who came from the bar, drunk, loud, and obnoxious. I think the entire restaurant could hear their “conversation”. The two men with them looked very embarrassed, and the couple sitting at their table looked like they wanted to move. Again, we love the food, but the place has been going downhill with service and value for a couple years no.
    Benihana - Troy, MIBeantwortet am 4. November 2024
    Thanks for the feedback, Don! We're glad to hear you enjoyed our fried rice, but we're sorry to hear about the longer wait times and the difference in value compared to the other tables in the restaurant. We strive to provide a pleasant dining experience for all guests, and it seems we fell short this time. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your patience and understanding, and we hope to provide a better experience on your next visit. - Benihana - Troy Management Team

    War diese Bewertung hilfreich?

FAQ

Benihana - Troy, MI bietet die Lieferung in Zusammenarbeit mit Postmates und Uber Eats an.

Benihana - Troy, MI wurde mit 3,8 Sternen von 3987 OpenTable-Gästen bewertet.

Ja, Sie können in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen.

Tisch reservieren

2 Personen
19:00
Heute 47 Mal reserviert

Bestellung als Lieferung oder Takeaway

Benihana - Troy, MI auf Google Maps

1985 W. Big Beaver Road, Troy, MI 48084

Restaurantbereiche

Zusätzliche Informationen

  • Querstraße
    Crooks
  • Gebiet
    Troy
  • Öffnungszeiten
    Mo.–Do., So. 11:00 Uhr–22:00 Uhr Fr., Sa. 11:00 Uhr–23:00 Uhr
  • Preisklasse
    Bis zu 30 USD
  • Küchen
    Japanisch
  • Restaurantart
    Zwangloses Restaurant
  • Dress code
    Lässig-elegante Kleidung
  • Parking details
    Free parking for Benihana guests
  • Zahlungsmethoden
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Weitere Details
    Bar/Lounge, Bier, Cocktails, Glutenfreie Optionen, Happy Hour, Komplette Bar, Lieferung nach Hause, Nichtraucher, Vegan, Wein
  • Website
    https://www.benihana.com/
  • Telefonnummer
    (248) 649-6340
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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