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Steak And Lobster Xpx - Benihana - Troy, MI, Troy, MI

Benihana - Troy, MI

3.6
3,6
4065 Bewertungen
Bis zu 30 USD
Japanisch

Tisch reservieren

2 Personen
19:00
Heute 45 Mal reserviert
  • Besondere Anlässe
  • Für Gruppen geeignet
  • Belebt
Willkommen im Benihana zu einem kulinarischen Erlebnis ohne gleichen. Sie sitzen in Gruppen an Gemeinschaftstischen, an denen Ihr persönlicher Koch die uralte Kunst des Teppanyaki zelebriert. Beobachten Sie, wie feine Würfel für Gerichte zugeschnitten werden, die Ihre Augen und Gaumen gleichermaßen betören, egal ob Sie sich für köstliche Steaks, zartes Hühnchen oder saftige Meeresfrüchte entscheiden. Ein talentierter Sushi-Koch bereitet Ihnen auch Sushi zu und besondere Cocktails sind ebenfalls erhältlich. Das Benihana Troy befindet sich auf der Big Beaver Road, zwischen der Crooks Road und der Autobahn Coolidge sowie in der Nähe des Somerset Collection und des Golfplatzes Somerset Park. Der Parkplatz und der Eingang befinden sich auf der Rückseite des Gebäudes. Gruppen ab 8 Personen zahlen eine zusätzliche Servicegebühr von 18 %. Reservierungen werden nur für den Teppan-Bereich angenommen. Um Sie besser unterbringen zu können, werden keine Reservierungen für die Sushi-Bar oder die Lounge akzeptiert.

Bestellung als Lieferung oder Takeaway

Restaurantbereiche

Zusätzliche Informationen

  • Restaurantart
    Zwangloses Restaurant
  • Preisklasse
    Bis zu 30 USD
  • Küchen
    Japanisch
  • Öffnungszeiten
    Mo.–Do., So. 11:00 Uhr–22:00 Uhr Fr., Sa. 11:00 Uhr–23:00 Uhr
  • Telefonnummer
    (248) 649-6340
  • Website
    https://www.benihana.com/
  • Zahlungsmethoden
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Lässig-elegante Kleidung
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Ort
    1985 W. Big Beaver Road, Troy, MI 48084
  • Gebiet
    Troy
  • Querstraße
    Crooks
  • Parking details
    Free parking for Benihana guests
  • Weitere Details
    Bar/Lounge, Bier, Cocktails, Glutenfreie Optionen, Happy Hour, Komplette Bar, Lieferung nach Hause, Nichtraucher, Vegan, Wein

Hier vorgestellt

Speisekarte

Speisekarte auf Webseite des Restaurants ansehen

Was 4.065 Gäste sagen

Bewertungen insgesamt

Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.

3.6
3,6 basierend auf den neuesten Bewertungen
  • 4Essen
  • 3,5Service
  • 3,4Ambiente
  • 3,1Preis-Leistung

Lärm • Gemäßigt

4.066 Bewertungen

  1. Bianca

    Detroit

    3 Bewertungen

    3.0

    3 Bewertungen

    Hat das Restaurant heute besucht

    1. Gesamt 3
    2. Essen 3
    3. Service 3
    4. Ambiente 2
    It was colder inside then outside and I couldn’t enjoy my food and they didn’t sing happy birthday

    War diese Bewertung hilfreich?

  2. Deborah

    Detroit

    9 Bewertungen

    3.0

    9 Bewertungen

    Vor 2 Tagen besucht

    1. Gesamt 3
    2. Essen 4
    3. Service 3
    4. Ambiente 2
    As soon as we walked in we saw an argument between the mgr & a chef. Our waiter was kind but there was a language barrier that caused me to run around & speak to managers. The food is good but priced very high. The waiter failed to coordinate the birthday singers for my husband & one other person at the table who was very upset about it. Women’s restroom needed attention. I don’t think we’ll be back anytime soon.

    War diese Bewertung hilfreich?

  3. Dionicia

    Detroit

    38 Bewertungen

    5.0

    38 Bewertungen

    Vor 2 Tagen besucht

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5
    The server was nice and the food was good. The chef did a good job

    War diese Bewertung hilfreich?

  4. Bennettria

    Detroit

    1 Bewertung

    3.0

    1 Bewertung

    Vor 2 Tagen besucht

    1. Gesamt 3
    2. Essen 3
    3. Service 3
    4. Ambiente 2
    It was overall a good experience. I saw a few pieces of hair and I almost left honestly. It really needs to be cleaned like deep cleaned and even some remodeling. The cooks should have multiple uniforms to change as they do get messy and presentation is a part of the job.
    Benihana - Troy, MIVor 1 Tag geantwortet
    Thanks for the review, Bennettria. We're glad to hear that you had a good experience at Benihana - Troy, MI. We apologize for any discomfort caused by the hair you saw. We take cleaning and presentation very seriously and your feedback has been noted. We're also sorry for any inconvenience caused by the lack of uniformity. We're continuously working on improving our service. We hope to see you again soon and provide a better dining experience.

    War diese Bewertung hilfreich?

  5. Frank

    Detroit

    2 Bewertungen

    2.0

    2 Bewertungen

    Vor 4 Tagen besucht

    1. Gesamt 2
    2. Essen 5
    3. Service 1
    4. Ambiente 3
    The food was great as always but, for the 1st time the server was horrible. She kept disappearing the cook had to leave 2 times to get things that were not loaded on the cart for our dinners. The server was wearing a coat and was gone for 30 minutes at a time. She was very spotty on things and seemed annoyed when we asked her questions. I am hoping on my next visit we don't get this server as I will be asking for someone else if we do. We have never had a problem before so this we quite shocking. We will be back but, on guard moving forward. Also the menus were new and looked very appealing to the eyes but, the prices have moved up about 30% we came for my daughters birthday. We come about 6 times a year and I would suggest that you change your birthday certificates from a $30 certificate to a $42 Certificate to balance where it was to reflect the new prices. Looking forward to coming again in a few months but, hopefully things will be as they have been in the past not as they were last night.
    Benihana - Troy, MIVor 2 Tagen geantwortet
    Thanks for the feedback, Frank. We're glad to hear that you enjoyed the food at Benihana - Troy, MI, but we're sorry to hear about your recent experience with our service. We always strive to provide attentive, friendly service to our guests and it seems we fell short during your visit. We take your comments about our service and pricing seriously and will address these issues with our team. We're looking forward to welcoming you back in a few months when you'll have a chance to experience the service you've come to expect from us. Best regards, Benihana - Troy, MI Management Team

    War diese Bewertung hilfreich?

  6. Altovise

    Detroit

    3 Bewertungen

    3.0

    3 Bewertungen

    Vor 4 Tagen besucht

    1. Gesamt 3
    2. Essen 4
    3. Service 3
    4. Ambiente 3
    It could have been cleaner, the exhaust was leaking from multiple tables including ours.
    Benihana - Troy, MIVor 2 Tagen geantwortet
    Thanks for the feedback, Altovise! We're glad to hear that you enjoyed the food at Benihana - Troy, MI. However, we're sorry to hear about the cleanliness and the sound issue you experienced. We value your feedback and will take it into account as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again soon.

    War diese Bewertung hilfreich?

  7. Loraine

    Detroit

    3 Bewertungen

    2.0

    3 Bewertungen

    Vor 4 Tagen besucht

    1. Gesamt 2
    2. Essen 5
    3. Service 1
    4. Ambiente 4
    To start, the chef was amazing! Very engaging, had sense of humor and kept us laughing! However, the server gave our table very poor service! At first, we sat at a table that had a drip from the hood vent. It dripped a cloudy-brownish liquid that splashed onto 2 plates. We addressed, and were moved to the next table over before ordering. When the beverages came out, no straws were left. Throughout the night, it was as if the server forgot that she was serving our table. We had to wait, long periods in between before we were checked on. We sat there with empty glasses of water & beverages without refilling. Fast forwarding to the end of dinner. All guests had finished eating with our remaining food sitting in front of us, waiting on server to come back so we could ask for the check and carry out boxes. The server finally comes back around, but she was looking very confused and discombobulated. I asked, “Are you ok?” Instead of realizing everyone was ready to check out, she brings a picture of water and fills one of the guests empty glass. This couple already had their to go boxes in front of them, ready to go and just needed the check! We also had to remind her to bring the carry out items and we were not offered the ice-cream, we had to mention it but got that to go. We also waited too long for the server to come back with our receipts and cards! Overall, this was the worse service I have ever experienced from Benihana from the server!
    Benihana - Troy, MIVor 2 Tagen geantwortet
    Hello Loraine, We're truly sorry for your experience at Benihana - Troy, MI. We strive for excellent service and it's clear we fell short. Your feedback is valuable and will be used to improve. We sincerely apologize for the issues you faced with the service and the confusion with the beverages. We're glad you enjoyed our food and hope you'll give us another chance to provide the exceptional experience you deserve. Best, Benihana - Troy, MI Management Team

    War diese Bewertung hilfreich?

  8. Rebecca

    VIP

    Detroit

    2 Bewertungen

    1.0

    2 Bewertungen

    Vor 4 Tagen besucht

    1. Gesamt 1
    2. Essen 4
    3. Service 3
    4. Ambiente 1
    The food was great, service ok and restaurant ambiance was awful! The table we were seated at had extremely cold outside air rushing in through the overhead hood vent. Granted it is extremely cold in Michigan right now, however, this was ridiculous. We thought once the chef came it would get better because the hood vent would be on sucking the cold air out along with the smoke from the food cooking. Unfortunately the hood vent was not working. When I said something to the chef he said "I guess it is not working" and then just moved the smoking zucchini to the other side of the grill. I complained to the waitress how cold it was and she didn't offer any solution either. It was so cold that our food only stayed warm for about 10 minutes. I went to speak with the manager - she barely offered an apology. We visit this location at least 10 times a year - have even spent every Christmas Day there for the last 15 years (with the exception of Covid years). Very disappointed for the staff not caring enough to move us and/or compensating us. May need to reconsider visiting this location again.
    Benihana - Troy, MIVor 2 Tagen geantwortet
    Dear Rebecca, Thank you for taking the time to share your recent experience with us. We're glad you enjoyed the food but are deeply sorry to hear about the issues with the service and ambiance during your visit. Your concerns about the cold air and the malfunctioning hood vent are very valid, and we sincerely apologize for the discomfort this caused. We are especially troubled that our team did not take adequate steps to address your concerns or provide a solution, given your loyalty to our restaurant over the years. Please know we are reviewing this situation with our staff to ensure better responses and improved guest comfort in the future. We value your patronage and hope to have the opportunity to make things right. Sincerely, The Management Team

    War diese Bewertung hilfreich?

  9. Chris

    Detroit

    2 Bewertungen

    3.0

    2 Bewertungen

    Vor 5 Tagen besucht

    1. Gesamt 3
    2. Essen 5
    3. Service 3
    4. Ambiente 4
    Service was very slow and not engaged waited 45 minutes once we were seated for beverages and a full hour and 15 minutes before the chef arrived to cook . Price point is top end and disappointing because of the service . Bill was $600 plus for 6 adults Wo t chose to go back
    Benihana - Troy, MIVor 2 Tagen geantwortet
    Thanks for the review, Chris. We're really sorry to hear about your experience. It's disappointing to know that you had to wait for so long for service and your meal was not up to our usual standards. We strive to provide a smooth and enjoyable dining experience for our guests and it seems we fell short during your visit. Your feedback is valuable to us and we will definitely use it to improve. We hope you give us another chance to make it right.

    War diese Bewertung hilfreich?

  10. LAKSHMI

    Detroit

    2 Bewertungen

    2.0

    2 Bewertungen

    Vor 6 Tagen besucht

    1. Gesamt 2
    2. Essen 4
    3. Service 3
    4. Ambiente 4
    While I appreciate the lively and engaging hibachi setup, there were some aspects that left us disappointed. I am vegetarian, and my family dont eat beef. Unfortunately, we were seated at a shared table where the chef cooked beef and other non-vegetarian items on the same grill using the same utensils. This made us uncomfortable, and we were unable to fully enjoy the meal. We ended up eating only rice and taking the rest of the food home, which didn’t feel worth the $50 per person we paid. In other hibachi restaurants we’ve visited, staff members ask about dietary preferences or concerns before seating guests. This small consideration ensures everyone has a pleasant experience. It would be great if your restaurant could adopt a similar approach. When I expressed my concerns to the front desk, I felt they were not addressed with the seriousness I expected. While $50 per person may not be a significant amount for some, it is a premium price for a middle-class family like ours who dine out only occasionally. I hope you take this feedback constructively to improve the experience for guests with dietary restrictions or preferences in the future. I look forward to hearing how you might address these concerns.
    Benihana - Troy, MIVor 4 Tagen geantwortet
    Thanks for the review, Lakshmi. We're sorry to hear about your experience at our Benihana - Troy, MI location. We take pride in providing a diverse menu and accommodating all dietary needs, and we regret that we fell short in your case. We understand your concerns and will certainly take them into account as we continuously strive to improve our guests' experiences. We hope to have another chance to provide a better dining experience in the future.

    War diese Bewertung hilfreich?

FAQ

Benihana - Troy, MI bietet die Lieferung in Zusammenarbeit mit Postmates und Uber Eats an.

Benihana - Troy, MI wurde mit 3,6 Sternen von 4065 OpenTable-Gästen bewertet.

Ja, Sie können in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen.

Tisch reservieren

2 Personen
19:00
Heute 45 Mal reserviert

Bestellung als Lieferung oder Takeaway

Benihana - Troy, MI auf Google Maps

1985 W. Big Beaver Road, Troy, MI 48084

Restaurantbereiche

Zusätzliche Informationen

  • Querstraße
    Crooks
  • Gebiet
    Troy
  • Öffnungszeiten
    Mo.–Do., So. 11:00 Uhr–22:00 Uhr Fr., Sa. 11:00 Uhr–23:00 Uhr
  • Preisklasse
    Bis zu 30 USD
  • Küchen
    Japanisch
  • Restaurantart
    Zwangloses Restaurant
  • Dress code
    Lässig-elegante Kleidung
  • Parking details
    Free parking for Benihana guests
  • Zahlungsmethoden
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Weitere Details
    Bar/Lounge, Bier, Cocktails, Glutenfreie Optionen, Happy Hour, Komplette Bar, Lieferung nach Hause, Nichtraucher, Vegan, Wein
  • Website
    https://www.benihana.com/
  • Telefonnummer
    (248) 649-6340
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Hier vorgestellt

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