Benihana - Orlando - International Drive, FL

Bewertungen für Benihana - Orlando - International Drive, FL von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   San Antonio1 Bewertung

   5.0

   Besucht am 4. März 2021

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   So amazing
   

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2. OT

   OpenTable-Gast

   Philadelphia5 Bewertungen

   5.0

   Besucht am 20. November 2020

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Best dinner
   

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3. R

   Roberto

   Unspecified1 Bewertung

   5.0

   Vor 1 Tag besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Was awesome, the chef was very nice and funny. The food was great. Nice place.
   

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4. B

   Brian VIP

   Orlando1 Bewertung

   1.0

   Vor 1 Tag besucht

   1. Gesamt 1
   2. Essen 2
   3. Service 1
   4. Ambiente 1

   Cook was sweating, sniffling, nails dirty and very sloppy in his dress code and jokes - from when he cracked the eggs and ran his fingers through the yoke to when he wiped the grill with the dirty rag to cook on top of the same area - horrible. Ceiling was full of caked up dust and dirty… and the food, from the shrimp, to the lobster, to the steak and fried rice… it just doesn’t taste the same… the garlic butter doesn’t even give the same taste… just not the same anymore and definitely not worth the money.
   

   Benihana - Orlando - International Drive, FLHeute geantwortet

   Hi Brian, We're truly sorry to hear about your recent experience at Benihana - Orlando - International Drive, FL. We pride ourselves on our food quality and it's clear we missed the mark during your visit. We apologize for the discomfort you experienced due to the cleanliness issues, as well as the quality of the food. We understand your concerns and we appreciate your feedback as it helps us improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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5. V

   V VIP

   Orlando77 Bewertungen

   5.0

   Vor 1 Tag besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Felt very rushed even though we were there at 11:15am. NO LUNCH ON THE WEEKEND! Be prepared to pay $45-$60 per person! Le from Vietnam was GREAT! Tom our server was dismissive in tone and not so nice! If we come back, we won’t want to be sat with him. Food was good but extremely expensive for two people without alcoholic drinks.
   

   Benihana - Orlando - International Drive, FLHeute geantwortet

   Thanks for the review, V! We're thrilled to hear that you enjoyed our food and service at Benihana - Orlando - International Drive, FL. We understand that your experience felt rushed due to the busy schedule and we apologize if you felt this way. We strive to provide a relaxed and enjoyable dining experience for all our guests. We're glad to hear that you found our food to be good value. We appreciate your feedback and look forward to welcoming you back soon. - The Management Team
   

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6. H

   Heather

   Tampa3 Bewertungen

   4.0

   Vor 2 Tagen besucht

   1. Gesamt 4
   2. Essen 3
   3. Service 5
   4. Ambiente 5

   Whenever you get hibachi it’s an experience. Our chef did a great job. The server did a great job. The soup was amazing. The salad a little watery. The meat and seafood was phenomenal. The only thing I wish was better was the vegetables. Mostly onions with a little zucchini, really? They couldn’t make it a decent mix with maybe a carrot or two, or some broccoli? With all the choices for hibachi, we probably won’t be back.
   

   Benihana - Orlando - International Drive, FLHeute geantwortet

   Hello Heather, Thank you for taking the time to share your experience at Benihana - Orlando - International Drive, FL. We're thrilled to hear that you enjoyed our hibachi experience and found our chef, server, and overall service to be phenomenal. It's great to know that you enjoyed the soup, meat, seafood, and vegetables. We're sorry to hear that our salad and vegetables didn't meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our menu. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
   

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7. E

   Elizabeth

   Orlando1 Bewertung

   4.0

   Vor 2 Tagen besucht

   1. Gesamt 4
   2. Essen 5
   3. Service 3
   4. Ambiente 4

   Rude staff and we were the only ones there. Food was really good as were the drinks.
   

   Benihana - Orlando - International Drive, FLHeute geantwortet

   Hey Elizabeth, We're truly sorry to hear about your experience at Benihana - Orlando - International Drive, FL. We're glad to know you enjoyed the food and drinks, but we're disappointed to hear about the service you received. We pride ourselves on providing excellent customer service, and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve our services. We hope you'll give us another chance to make your next visit a better one. Best Regards, The Management Team
   

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8. Q

   Qianna

   Orlando1 Bewertung

   3.0

   Vor 2 Tagen besucht

   1. Gesamt 3
   2. Essen 4
   3. Service 2
   4. Ambiente 2

   This location is very busy. Even though I booked for 8:45 we were not seated until 9pm and we were not seated in the communal seating that I booked. They put us at the habachi grill that was a show but that I not what I wanted or booked. I would appreciate they let you know booked seating is not guaranteed. The $38 deal is not offered at the habachi grill which is what I really wanted. It made my celebration a little less enjoyable.
   

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   Benihana - Orlando - International Drive, FLVor 1 Tag geantwortet

   Thanks for the feedback, Qianna. We're sorry to hear about your experience at our Orlando location. It's unfortunate that you were not seated in the preferred seating you had booked. We apologize for any inconvenience caused and appreciate your patience. We're always looking to improve our services and your feedback is invaluable in this process. We hope to have the chance to make it up to you on your next visit.
   

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9. D

   David

   Orlando1 Bewertung

   5.0

   Vor 3 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 2
   4. Ambiente 4

   Great dinner! Service was poor. Waitress was clueless. Had to order wife’s drink 3 times and still never got it. Still included on the bill at the end. Never got refills after asking twice. Meal was great but I expect better service for the price.
   

   Benihana - Orlando - International Drive, FLHeute geantwortet

   Thanks for visiting us, David! We're thrilled to hear that you enjoyed your dinner at Benihana - Orlando - International Drive, FL. It's great to know that our team was able to assist you despite the service issues you encountered. We apologize for the inconvenience caused and we're sorry that your wife's drink order was not properly taken. Your feedback is important to us and we will certainly use it to improve our service. We hope to serve you again soon.
   

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10. J

    Jennifer VIP

    Orlando8 Bewertungen

    5.0

    Vor 4 Tagen besucht

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 4

    Always a great place to go. Crazy busy so it must be good! Kids love it and great drinks for adults.
    

    Benihana - Orlando - International Drive, FLVor 2 Tagen geantwortet

    Thanks for the review, Jennifer! We're thrilled to hear that you and your family always enjoy your visits to Benihana - Orlando - International Drive, FL. It's wonderful to know that our drinks are a hit with kids and that our service meets your expectations. We always strive to provide the best experience, and your kind words are a testament to our efforts. We look forward to serving you again soon!
    

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