Benihana - Newport Beach, CA

Bewertungen für Benihana - Newport Beach, CA von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   Raum New York5 Bewertungen

   4.0

   Besucht am 2. Mai 2024

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   Das Essen war köstlich Geschmack ist wenigstens Richtung Europa, also kein Zucker im Essen, Der Koch hat uns diesmal nicht aus dem Hocker gerissen, aber die Bedienung war sehr kompetent, die Atmosphäre ist wie üblich Benihana ,Preis Leistung ist auch gut , Sehr zu empfehlen !
   

   Benihana - Newport Beach, CABeantwortet am 3. Mai 2024

   Thank you for taking the time to review us. We regret that your visit didn't meet your expectations. Rest assured, your comments are noted and will be used to enhance our services. We hope for the opportunity to exceed your expectations in the future.
   

   War diese Bewertung hilfreich?

2. OT

   OpenTable-Gast VIP

   Hawaii5 Bewertungen

   5.0

   Besucht am 26. Dezember 2019

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Christmas Dinner
   

   War diese Bewertung hilfreich?

3. OT

   OpenTable-Gast

   Los Angeles6 Bewertungen

   5.0

   Besucht am 15. Dezember 2018

   1. Gesamt 5
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   Christmas dinner
   

   War diese Bewertung hilfreich?

4. OT

   OpenTable-Gast

   Orange County1 Bewertung

   2.0

   Vor 1 Tag besucht

   1. Gesamt 2
   2. Essen 5
   3. Service 3
   4. Ambiente 2

   Reservation was 745. Didn't sit till 35+ mins later and did not order food until 9pm!! If you're ok with waiting over an hr from your RSVP.. they are clearly over booking. Went for a birthday- 4 of us and all our first time. Not impressed. I'd rather go to Shima in HB- same value better service.
   

   War diese Bewertung hilfreich?

5. RM

   RondaM

   Las Vegas2 Bewertungen

   5.0

   Vor 1 Tag besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   awesome , great food, great service, parking was a little bit of a problem
   

   War diese Bewertung hilfreich?

6. OT

   OpenTable-Gast

   Orange County3 Bewertungen

   5.0

   Vor 1 Tag besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Excellent service. Although the chef was very slow. But we enjoyed it after all.
   

   War diese Bewertung hilfreich?

7. Y

   Yasi VIP

   Orange County14 Bewertungen

   3.0

   Vor 1 Tag besucht

   1. Gesamt 3
   2. Essen 2
   3. Service 2
   4. Ambiente 3

   I had made a reservation in advance yet it was still very busy. It seems like they are short staffed in the chefs department because we didn’t get served for over an hour. So many families with kids that are sitting hungry. You could tell they were all on electronics just to keep distracted. The chef we had was ok. Could barely understand him the entire time. Barely did any of the tricks and the food was very bland- maybe a step up panda express. Definitely not worth $300 (w/o alcohol). We came mostly for my 2.5 year old daughter to experience tepenayaki however we left disappointed.
   

   War diese Bewertung hilfreich?

8. M

   Mamaof2 VIP

   Orange County10 Bewertungen

   5.0

   Vor 2 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Had the best time here yesterday with my brother. Sake was following nice and HOT. Lunch menu was on point and the sashimi was the best I have had in a long long time. The slices were so thick and juicy they melted in your mouth. We were greeted wonderfully from the host to the sushi chef! Waitress was cheerful and helpful, manager checked on us… all in all it was great experience!
   

   War diese Bewertung hilfreich?

9. T

   Tiffany VIP

   Orange County13 Bewertungen

   4.0

   Vor 5 Tagen besucht

   1. Gesamt 4
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Wait was incredibly long. We had a 6:30pm reservation but didn’t get seated for over an hour and then didn’t get a chef for another half hour or so. Luckily we got the best chef we’ve had in a while. I don’t remember his name…I think Mike? He looks Asian with a arm tattoo. I’ve been to Benihana so many times, and it can say this chef was amazing in terms of both tricks and cooking skills. I think his amazing attention to detail and the great taste of his food overcame the negative caused by the wait.
   

   Benihana - Newport Beach, CAVor 3 Tagen geantwortet

   Thanks for the feedback, Tiffany. We're glad to hear that you enjoyed your chef's performance and the overall taste of our food. We understand how frustrating the wait can be and we apologize for it. We're continuously working on improving our service and we're glad to know that you've had the best experience with us. We hope to see you again soon for another amazing dining experience!
   

   War diese Bewertung hilfreich?

10. L

    Lindsay VIP

    Denver5 Bewertungen

    1.0

    Vor 6 Tagen besucht

    1. Gesamt 1
    2. Essen 4
    3. Service 2
    4. Ambiente 3

    Our waiter was great and so was our chef. He was funny and did a great show. However, we were seated 45 minutes after our reservation time and then waited another hour for the cooking start. We were there over 2.5 hrs. We had gone to celebrate a birthday but it was so late by the time the food was done we just left. No manager ever came to check on us or apologize for the long wait times. Edit to add - this isn’t the first time we had an excessive wait with a reservation and looking at past reviews the wait seems to be standard practice with promises by the restaurant to “address internally” but given our experience matched so many others over the past months and the problem persists we will not be going back any time soon.
    

    Benihana - Newport Beach, CAVor 5 Tagen geantwortet

    Hey Lindsay, We're truly sorry to hear about your experience at Benihana - Newport Beach, CA. We aim to provide a seamless dining experience for our guests and it seems we fell short during your visit. We understand the importance of waiting in a timely manner and we're sorry for any inconvenience this may have caused. We appreciate your feedback and will certainly address this with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide you with the exceptional experience we're known for. Best, The Management Team
    

    War diese Bewertung hilfreich?