Benihana - Miami Beach, FL

Bewertungen für Benihana - Miami Beach, FL von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. SB

   StefanB

   SH3 Bewertungen

   2.0

   Besucht am 20. März 2024

   1. Gesamt 2
   2. Essen 2
   3. Service 2
   4. Ambiente 2

   Essen war angebrannt und billige Beilagen… Reis, Zwiebeln. Schade
   

   Benihana - Miami Beach, FLBeantwortet am 26. März 2024

   Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

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2. OT

   OpenTable-Gast

   Hamburg2 Bewertungen

   3.0

   Besucht am 11. August 2023

   1. Gesamt 3
   2. Essen 5
   3. Service 1
   4. Ambiente 3

   Das Essen war sehr lecker! Auch die Zubereitung ist ein Erlebnis. Leider war Service sehr schlecht. Wir haben trotz Reservierung 1 Stunde auf unseren Tisch gewartet und dann nochmal 1 Stunde am Tisch bis es mit dem Essen endlich losging.
   

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3. OT

   OpenTable-Gast

   München2 Bewertungen

   1.0

   Besucht am 26. Juni 2019

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   Das Restaurant war trotz unserer bestätigten Reservation wegen Umbau geschlossen!!!!!!! Darum hatten wir Unkosten für den Fahrtweg!!!
   

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4. OT

   OpenTable-Gast

   Raum New York1 Bewertung

   5.0

   Besucht am 23. Juli 2017

   1. Gesamt 5
   2. Essen 5
   3. Service 4
   4. Ambiente 4

   Wie immer sehr gut
   

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5. OT

   OpenTable-Gast

   San Francisco1 Bewertung

   2.0

   Vor 2 Tagen besucht

   1. Gesamt 2
   2. Essen 4
   3. Service 3
   4. Ambiente 2

   There was some trouble with the orders and they forgot to bring the cake I had for my some birthday ..according to waiter they was a miscommunication
   

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6. B

   Brianna

   Miami1 Bewertung

   4.0

   Vor 7 Tagen besucht

   1. Gesamt 4
   2. Essen 5
   3. Service 4
   4. Ambiente 4

   My experience was pretty good my family and I done here quite often per our request we did have Chef Maurose who is always outstanding great cook and always a delight to have as our chef he is the reason we always come back to dine at the Miami location
   

   Benihana - Miami Beach, FLVor 5 Tagen geantwortet

   Hi Brianna, We're delighted to hear that you and your family have enjoyed your visits to Benihana - Miami Beach, FL. It's always our pleasure to serve you and your family, and we're glad that Chef Maurose continues to make your experience delightful. We're always striving to provide the best for our guests and your feedback is invaluable. We look forward to serving you again soon!
   

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7. OT

   OpenTable-Gast VIP

   Southwest Florida5 Bewertungen

   1.0

   Vor 7 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   What a terrible experience for our daughters 8th birthday. Once seated, took over an hour to get just one drink. Someone at our table tried to speak to the manager and she was very rude and hostile, didn’t care about his concerns or anyone at the table. The chef, Carlos, was great and tried to cheer everyone at the table up but it fell short. We appreciate you, Carlos. The rest of your team could learn a lot from you.
   

   Benihana - Miami Beach, FLVor 5 Tagen geantwortet

   Dear Guest! We're truly sorry for the disappointing experience during your daughter's 8th birthday celebration. We understand how frustrating it can be to wait for your drinks and we apologize for the delay. We also regret the incident with the manager. We strive to provide excellent service and it's clear we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make things right. Best regards, Benihana - Miami Beach, FL Management Team
   

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8. CT

   CatalinaT

   Chicago1 Bewertung

   1.0

   Besucht am 3. März 2025

   1. Gesamt 1
   2. Essen 2
   3. Service 1
   4. Ambiente 3

   Took more than 1 hour after seating down for the h ch f to come to the table. Everyone else sitting at the table were so frustrated that they left without eating after waiting for 1 hour. My son and I ended up eating alone at the table. Food was not good either. Cheap steak and the colossal shrimp were tiny. People at other tables were so frustrated as well. Worst experience ever!
   

   Benihana - Miami Beach, FLBeantwortet am 4. März 2025

   Thanks for the feedback, Catalina. We're truly sorry to hear about your disappointing experience at Benihana - Miami Beach, FL. It's clear that we fell short in meeting our service and food standards during your visit. We strive to provide our guests with a pleasant dining experience, and it's clear we missed the mark this time. We appreciate your patience and understanding, and we will definitely take your feedback into account as we work to improve. We hope to have the opportunity to serve you again and provide you with the quality experience that we're known for. The Management Team
   

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9. OT

   OpenTable-Gast VIP

   Chicago1 Bewertung

   1.0

   Besucht am 3. März 2025

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   Literally walked out. Seated 40 min after reservation. Then 1 hour after at table we could not take it anymore after they only made it to the salad. The best part is they then charged us for the salad and soup. We ended up at McDonald. This location is very problematic
   

   Benihana - Miami Beach, FLBeantwortet am 4. März 2025

   Dear Guest, we're really sorry to hear about your disappointing experience at Benihana - Miami Beach, FL. It's clear that we didn't meet your expectations and for that, we sincerely apologize. We understand how frustrating it must have been to wait for a long time and not have the food that you were expecting. We also understand your frustration with the charges for the salad and soup. We aim to provide our guests with an enjoyable dining experience, and clearly, we fell short this time. We appreciate your feedback and will use it to improve our services. Thank you for bringing this to our attention.
   

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10. OT

    OpenTable-Gast

    Miami1 Bewertung

    5.0

    Besucht am 3. März 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    Our server Claudia was amazing, the best. She was attentive and extremely pleasant.
    

    Benihana - Miami Beach, FLBeantwortet am 4. März 2025

    Dear Guest! Thanks for visiting us at Benihana - Miami Beach, FL! We're thrilled to hear that you had an exceptional experience with our service. We strive to provide the best for our guests and your feedback is a testament to our efforts. We're delighted that you enjoyed the food and would like to thank you for your kind words. We look forward to serving you again soon.
    

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