Benihana - Fort Lauderdale, FL

Bewertungen für Benihana - Fort Lauderdale, FL von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   Orlando5 Bewertungen

   4.0

   Besucht am 23. Februar 2023

   1. Gesamt 4
   2. Essen 5
   3. Service 5
   4. Ambiente 3

   Es war leider sehr laut aber das Essen und der Service waren perfekt
   

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2. OT

   OpenTable-Gast

   Orlando7 Bewertungen

   3.0

   Besucht am 3. Juli 2022

   1. Gesamt 3
   2. Essen 4
   3. Service 4
   4. Ambiente 2

   Familie Kínder und Enkelkinder
   

   Benihana - Fort Lauderdale, FLBeantwortet am 25. Juli 2022

   Dear Guest We appreciate you dining with Benihana!
   

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3. OT

   OpenTable-Gast

   Fort Lauderdale4 Bewertungen

   2.0

   Besucht am 28. Dezember 2019

   1. Gesamt 2
   2. Essen 4
   3. Service 2
   4. Ambiente 2

   Der Service war völlig überlastet! Keine Chance etwas zu trinken zu bestellen! Der Koch war so unter Druck dass er alles zusammen, also Vorspeise und Hauptgang, gekocht hat!
   

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4. N

   Nikeshadow

   München6 Bewertungen

   3.0

   Besucht am 18. November 2019

   1. Gesamt 3
   2. Essen 5
   3. Service 2
   4. Ambiente 3

   Dieses Mal war es erstaunlich ruhig und sehr angenehm, ein gemütliches Abendessen mit einem sehr guten Koch. Leider wurde das Ganze getrübt, als auf der Rechnung 5$ pro Person für Knoblauchbutter berechnet wurde, was sich dann als falsch rausgestellt hat (0,50$) und die Korrektur dann mindestens eine halbe Stunde gedauert hat. Das geht gar nicht. Dann sollte man die 0,50$ vielleicht auch weglassen!!!
   

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5. C

   Cathy

   Kanada, Atlantische Provinzen1 Bewertung

   1.0

   Vor 5 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 3

   The service was incredibly slow and our vegan friend had no main dish options despite checking the menu in advance. Very disappointing.
   

   Benihana - Fort Lauderdale, FLVor 3 Tagen geantwortet

   Hello Cathy, we're truly sorry to hear about your experience at Benihana - Fort Lauderdale, FL. We always aim to provide excellent service and delicious meals, and we regret that we fell short during your visit. We appreciate your feedback regarding the service speed and menu options, and we'll certainly look into these matters. We hope you'll give us another chance to serve you better in the future. Sincerely, The Management Team.
   

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6. OT

   OpenTable-Gast

   Fort Lauderdale13 Bewertungen

   1.0

   Vor 6 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 4
   4. Ambiente 4

   Shame on you Benihana being short staffed specifically with your chefs. The poor server having good communication having to cover for the lack of staff. Had waited from 7:45 to 8:25 for a table that I had a reservation for and at 9 waiting still for a chef my family had to leave it was a school night. The server was the one to suffer because the chef never came.
   

   Benihana - Fort Lauderdale, FLVor 4 Tagen geantwortet

   Dear Guest! We're truly sorry to hear about your recent experience at Benihana - Fort Lauderdale, FL. We understand how frustrating it can be to wait for service, especially on a busy night like Saturday. We apologize for the inconvenience caused by the lack of staff. We appreciate your understanding and patience. We're constantly working to improve our service and your feedback is invaluable in this process. We hope you'll give us another chance to provide a better dining experience for you and your family. Best regards, The Management Team
   

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7. OT

   OpenTable-Gast

   Fort Lauderdale5 Bewertungen

   5.0

   Vor 6 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 3
   4. Ambiente 4

   Only issues was we didn’t get our soup, salad and appetizer before our main dish started to be cooked
   

   Benihana - Fort Lauderdale, FLVor 5 Tagen geantwortet

   Dear Guest! Thank you for taking the time to share your experience with us. We're glad to hear that you found value in your visit. We apologize for the mix-up with your food, we'll ensure to improve our service to prevent such issues in the future. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Best, The Management Team at Benihana - Fort Lauderdale, FL
   

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8. S

   Sara

   Miami1 Bewertung

   5.0

   Besucht am 7. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   my favorite restaurant of all time. Great food ! our chef Greg was nothing but amazing willbe returning again really soon
   

   Benihana - Fort Lauderdale, FLVor 4 Tagen geantwortet

   Thanks for the feedback, Sara! We're thrilled to hear that Benihana - Fort Lauderdale, FL is your favorite restaurant. It's wonderful to know that you enjoyed our food and found our chef to be amazing. We're looking forward to your next visit. See you soon!
   

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9. a

   angie VIP

   Miami2 Bewertungen

   1.0

   Besucht am 6. März 2025

   1. Gesamt 1
   2. Essen 4
   3. Service 1
   4. Ambiente 3

   We had 6:30pm Thursday night reservation for a party of 3, we arrived and had to wait 10 minutes which was not bad, we were seated for a the hibachi table. Our server did not greet us for another 15 minutes or so, when she arrived you could barely hear her talk, so mumbled her words. She took our drink order. Then disappeared for quite some time, brought our drinks, took our food order. It was not a crowded evening at all, maybe 8 tables were occupied. When she brought over our soup bowl, she placed on our dinner plate. Then the salad was brought out and again placed on our dinner plate. In our order two of us had the Specialty 6 course meal which included Green Tea, which was never mentioned or brought out. The cook was amazing, he started prepping the food, but then noticed he was placing the cooked food on our dinner plates that were holding the Soup and Salad that was brought over a serving tray. I said to someone walking by, if they can bring us new plates, becuase our server was no where to be seen. After eating, we all sat there for about 15 ish minutes and our server never came back. The other party at our table got up and walked to the front to request their check. Our meals included ice cream so we sat and wait. It was apparent that she was not coming back so we did the same. I had food left over food, so I needed a togo box. long story short, she was a horrible server. At the front when we requested our check she appeared, with her handle held device to check out. I mentioned to the Hostess the service was horrible, she asked why... i said LACK OF SERVICE. Not attentive at all, if it were a busy night then completely understanable... it was not.
   

   Benihana - Fort Lauderdale, FLVor 7 Tagen geantwortet

   Hi Angie, We're really sorry to hear about your experience at Benihana - Fort Lauderdale, FL. We strive to provide excellent service and it's clear we fell short during your visit. We understand how frustrating it can be when a service is slow, and we apologize for the inconvenience caused. We're also sorry to hear about the mix-up with your food orders and the lack of communication from our server. We assure you, we'll address these issues with our team to prevent them in the future. We hope you'll give us another chance to provide the quality experience you expected from us. Best, The Management Team
   

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10. M

    Mark

    Fort Lauderdale13 Bewertungen

    3.0

    Besucht am 3. März 2025

    1. Gesamt 3
    2. Essen 3
    3. Service 1
    4. Ambiente 1

    Normally have a good time there, but this time it was not the best it could be. They seemed to have forgotten us and took over an hour for them to get our table going. The food which is typically ok seemed to have too much of butter or oil (not sure which), and left an after taste in my mouth. I will not be returning to this location
    

    Benihana - Fort Lauderdale, FLBeantwortet am 4. März 2025

    Thanks for the feedback, Mark. We're truly sorry to hear about your less than satisfactory experience at Benihana - Fort Lauderdale, FL. We strive to provide top-notch service and delicious food to all our guests, and it seems we fell short this time. We apologize for the delay and the quality of food. We value your feedback and will use it to improve our service. We hope you'll give us another chance to make it right. Best regards, The Management Team
    

    War diese Bewertung hilfreich?